- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with ... SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. It requires you to interact with… more
- Oracle (Austin, TX)
- …at the heart of this transformative mission. **The Role** As a **Consulting Member of Technical Staff - Agent Engineering (IC5)** , you will be a key contributor ... healthcare innovation, and we are seeking an exceptional **Consulting Member of Technical Staff (CMTS)** to join our **Healthcare Agents Engineering team** , where… more
- Teleperformance USA (Brownsville, TX)
- **Category :** ** Technical Support ** **About TP** **TP is...Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? ... based on-site at our Brownsville, Texas location.** **Your Responsibilities** **As a Technical Support Representative, you will be responsible for finding… more
- TXNM Energy (Lewisville, TX)
- …of all responsibilities, duties and skills. SUMMARY: Is responsible for providing technical support for land transactions and activities under direct ... Land Services Agent (Texas City, TX / Lewisville, TX) Location:...and gathering facilities. Provides local and state information and technical assistance in land use, permitting, zoning, smart growth,… more
- Oracle (Austin, TX)
- …training and professional development in fields such as information technology, technical /systems consulting, technical support , facilities, finance, human ... + Conduct data exploration and create sample datasets for agent testing. **Solution Engineering & Demo Support ** + Build and maintain demo assets for OTM, GTM,… more
- Cayuse Holdings (Austin, TX)
- …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_**...to the customer . + Provides complex and unique technical troubleshooting assistance, accurately assesses and records problems in… more
- Oracle (Austin, TX)
- …prior to release. + Collaborate on release planning, documentation, and internal enablement to support the smooth launch of new agent capabilities. + Ensure that ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...product concepts, defining the problem space, success criteria, and technical feasibility. + Partner closely with data science, engineering,… more
- USAA (San Antonio, TX)
- …with contact center technologies is specified. This may relate to customer support for the Agent Desktop, applications or understanding how communication ... support , customer interaction, and process optimization within the agent desktop and applications. * Automation Technologies: Familiarity with various automation… more
- Public Storage (Plano, TX)
- …**Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic roadmap and hands-on implementation of ... performance optimization strategies (caching, load balancing, rate limiting) + Document technical requirements for customer experience and agent productivity… more
- Cognizant (Plano, TX)
- …expertise in technical architecture, hands-on experience with LLMs and AI agent frameworks, and strong leadership to ensure secure, scalable, and high-impact AI ... **AI Technical Architect, Consulting Manager** **About the Role** We...the integration of LLMs (eg, GPT, Bedrock) and AI agent frameworks (such as CrewAI) into existing and new… more