• Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference ... call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
    - Related Jobs

  • Mainframe ZOS / DB2 Support

    System One (Reston, VA)
    …and upgrade efforts for EDCS products and services. * Works with vendor technical support centers when troubleshooting product based issues. * Work along ... Job Title: Mainframe / DB2 Support Engineer Location: 100% Remote EST - candidates...reflect current years processing and Holiday schedule. * Build AGENT capabilities to communicate scheduling requirements across platforms. *… more
    System One (07/11/25)
    - Related Jobs

  • Senior Salesforce Developer

    Steampunk (Mclean, VA)
    **Overview** **Design. Disrupt. Repeat.** Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for ... a Steampunk **Senior Salesforce Developer** , you will work with Technical /Solutions Architects and Business Analysts to translate business requirements into… more
    Steampunk (07/07/25)
    - Related Jobs

  • Manager, Operations Servicing Strategy (Hybrid)

    Capital One (Richmond, VA)
    …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... partners in developing strategic capabilities and executing sustainable customer and agent experiences. You will educate and gain buy-in from key stakeholders… more
    Capital One (07/10/25)
    - Related Jobs

  • Sr. Delivery Consultant - Connect, Amazon Connect…

    Amazon (Arlington, VA)
    …scalable, and secure AWS solutions tailored to customer needs - Providing technical guidance and troubleshooting support throughout project delivery - ... design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key...upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS… more
    Amazon (05/14/25)
    - Related Jobs

  • Business Continuity Management System…

    SimIS Inc. (Norfolk, VA)
    …upkeep of BC Plans and Crisis Management Plans. ACT is NATO's leading agent for change: driving, facilitating, and advocating the continuous improvement of Alliance ... of the Alliance. Experience Required: + 5 years of experience as a Technical Manager, Team Leader, Instructor or Auditor in Business Continuity Management. + Update… more
    SimIS Inc. (07/25/25)
    - Related Jobs

  • Salesforce Application Developer

    Steampunk (Mclean, VA)
    …and collaborate with other technical resources and stakeholders regarding status, technical issues, and creative solutions + Support data migration related ... part of a program that is Agile? Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence? Steampunk… more
    Steampunk (06/02/25)
    - Related Jobs

  • Program Manager

    Steampunk (Mclean, VA)
    …complete lifecycle of solution development and deployment, from hands-on proposal technical support to prototyping client implementations and complete production ... so read on. Are you interested in being an agent of change on a team committed to achieving...solution prototyping, development, and deployment - from hands-on proposal technical support to prototyping client implementations and… more
    Steampunk (06/25/25)
    - Related Jobs

  • Systems Engineer Principal

    SAIC (Virginia Beach, VA)
    **Description** SAIC is seeking a **Principal Systems Engineer** to support the Tactical Networks (TACNET) Capabilities Based in Service Engineering Agent ... networks. Person will help fleet and government customer in high tempo situations to support and resolve issues in a methodical and swift manner to restore critical… more
    SAIC (07/09/25)
    - Related Jobs

  • Principal Associate, Process Manager (Hybrid)

    Capital One (Richmond, VA)
    …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... people-first organization responsible for supporting & transforming the customer and agent servicing experiences. You will regularly integrate and influence multiple… more
    Capital One (06/13/25)
    - Related Jobs