- Mass Markets (MS)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative support ... as a trusted partner in the industry. We are hiring licensed insurance agents who are positive, persuasive, and...of customers each week across the country to resolve support issues, sell new products and services, and ensure… more
- ASM Research, An Accenture Federal Services Company (Jackson, MS)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety of hardware, software… more
- Mass Markets (MS)
- …as a trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. This role requires you to ... interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure best in class customer… more
- ASM Research, An Accenture Federal Services Company (Jackson, MS)
- ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance ... information; child care; Exceptional Family Member Programs (EFMPs); deployment support ; disability information; elder care; educational services for adults,… more
- ASM Research, An Accenture Federal Services Company (Jackson, MS)
- …all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference ... call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to… more
- PagerDuty (Jackson, MS)
- …a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources ... products to optimize business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on… more
- Verint Systems, Inc. (Jackson, MS)
- …of Job Function:** As the VP, GTM Strategy, you will be responsible for our Agent Copilot Strategy and offers to drive overall business growth. This will include all ... materials including, pricing, tools, messaging, sales programs, and enablement materials to support market growth. This role is reporting into the Verint Product… more
- Entergy (Grenada, MS)
- …revenue justification, fault current, voltage drop, etc.). + Provide leadership and technical support to local operations and contract compliance with regards ... jobs to install, replace, or remove distribution facilities to support customer requests, reliability projects, or infrastructure improvement. **JOB… more
- Highmark Health (Jackson, MS)
- …which support them to deliver value in production.This requires technical flexibility, strong knowledge of and delivery record in advanced analytical approaches. ... is dedicated to developing foundational frameworks such as Gen AI app/AI agent design standards, rigorous evaluation methods, and Responsible AI (RAI) principles,… more
- PagerDuty (Jackson, MS)
- …our AI-first organization to help define and ship PagerDuty AI Agents that support and accelerate incident response + Drive adoption of proactive, context-rich, and ... initiatives across multiple surfaces + Excellent collaboration and communication skills across technical and non- technical teams + Bachelor's degree from a… more