- Walmart (Bentonville, AR)
- …Contact Center as a Service (CCaaS) platform. Our mission is to support all business functions while leveraging state-of-the-art AI and GenAI capabilities to ... enhance agent experience and productivity, empower customers with self-service options,...the implementation of complex systems, fostering a culture of technical excellence and innovation. + Collaborate with cross-functional teams… more
- Walmart (Bentonville, AR)
- …and support partners + Strong communication skills-confident with executive- level updates and technical translation + Experience supporting change ... in our culture, becoming a trailblazer and a true agent of influence. About the Role: We're seeking a...business analyst skills, with the ability to work across technical teams, operational leaders, and talent acquisition stakeholders, globally.… more
- Walmart (Bentonville, AR)
- …more. The engineer will define technical architecture for AI workflows, support agent integration across cloud and on-prem systems, and lead infrastructure ... systems across the digital workplace. You'll serve as the technical architect and Tier 3 expert for GenAI and...strategy in close collaboration with software engineering and support teams. This role focuses on enablementnot codingand is… more
- Walmart (Bentonville, AR)
- …team, define technical strategy, and deliver foundational systems that support AI agent orchestration, platform governance, and deep system interoperability. ... powering AI experiences are secure, resilient, and scalable. This role combines technical platform ownership with strong people leadership to grow our capabilities… more
- Post Holdings Inc. (Jonesboro, AR)
- …overseeing CI vision, strategic planning and implementation of strategy to support overall performance improvement objectives. Advise Plant Leadership on strategic ... that supports meeting plant goals and targets. * Directs Operator technical training and certification programs through coordination with Training Lead and… more
- CenterWell (Little Rock, AR)
- …responsible for leading the planning, execution and delivery of enterprise level initiatives that drive operational transformation across our contact center ... implementations, process redesign and digital innovation to enhance the customer and agent experience. You will oversee a portfolio of projects ensuring alignment… more
- Post Holdings Inc. (Jonesboro, AR)
- …Leader Standard Work, 5S+1, and many other CI/Lean/TPM philosophies. Works with technical support and leadership teams to manage a Continuous Improvement ... and DMAIC methodology, then apply knowledge to high priority projects that support plant Key Performance Indicators. Develop, maintain, audit, train, and improve the… more
- Pearl Interactive Network (Little Rock, AR)
- …to Customer Service Representatives (CSRs), to meet program objectives and customer service level agreements. **Operating Hours:** 8 am - 8 pm EST Monday-Friday ** ... Technical Equipment and Remote Office Requirements:** 1. Broadband internet...and departmental goals. + Perform tasks to ensure service level requirements are met. + Ensure agents understand and… more
- Walmart (Bentonville, AR)
- …technologies used. Demonstrates awareness of system architectural principles. Demonstrates awareness of technical topics at a conceptual level , as well as the ... owner of Walmarts digital workplace tools. You'll focus on purpose-built GenAI agent use cases using platforms like Microsoft Copilot Studio, Google Agentspace, and… more
- Entergy (Little Rock, AR)
- …including but not limited to Account Management Teams, Suppliers and Entergy's Non- Technical Skills Training. This position will be responsible for creating, owning ... responsibility of conducting training sessions with various employees that support Commercial and Industrial (C&I) stakeholder groups including suppliers *Oversee… more
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