- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference ... call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Leads brainstorming sessions to… more
- Coinbase (Atlanta, GA)
- …pieces and iterate on their design and implementation. * Be a thoughtful technical voice and support your team in making diligent architectural decisions. ... Attendance is expected and fully supported. *Team* - The Agent Productivity Tools (APT) organization is a vital part...weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level ,… more
- UKG (Ultimate Kronos Group) (Atlanta, GA)
- …and other stakeholder requirements for threat informed defense strategies + You will support leading production level projects to completion as a contributor and ... Responsibilities: + Assist with the development of a multi agent AI system leveraging current industry knowledge around AI...ability to lead complex projects, other team members, and support building strategic and technical initiatives +… more
- PagerDuty (Atlanta, GA)
- …a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources ... products to optimize business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on… more
- Verint Systems, Inc. (Atlanta, GA)
- …the Open Platform and value propositions to varying technical and non- technical clients, including Executive C- level management, VP, and Director levels, and ... VP, GTM Strategy, you will be responsible for our Agent Copilot Strategy and offers to drive overall business...pricing, tools, messaging, sales programs, and enablement materials to support market growth. This role is reporting into the… more
- Turner & Townsend (Atlanta, GA)
- …project. + Support field coordination between the General Contractor, Commissioning Agent , and Client. + SOX control responsibilities may be part of this role, ... managing projects as an Owner's Rep., General Contractor, Architect/Engineer, or commissioning agent + Interfacing with the client and other consultants, at all… more
- Ryder System (Atlanta, GA)
- …Human Resources, HR Administration and Operations. The department also provides technical expertise through software or computer languages. Under general guidance ... vendors to implement or update integrations + Provide continuous support and improvement to Employee Center portal(s) as well...the ServiceNow HRSD environment + Develop or maintain Virtual Agent topics based on business needs + Conduct thorough… more
- GuideOne Insurance (Atlanta, GA)
- …engineering excellence, hands-on leadership, and accountability. + Hands-on technical leadership across business applications, architecture, engineering, DevOps, and ... Advance the adoption of core insurance platforms (eg, Guidewire, Duckcreek, Agent Portals) and cutting-edge GenAI capabilities. + Drive platform modernization… more
- AireSpring (Atlanta, GA)
- …Managed Security which has earned its stellar reputation by taking service and support to the next level , delivering an award-winning customer experience that ... lead live and virtual demos (portals, orchestrators, etc.), and support trials to demonstrate technical fit. +...on Direct Connect, ExpressRoute, etc.) + CCaaS and Hosted Agent Platforms + Legacy PSTN, DID, Analog/Fax support… more
- Under Armour, Inc. (Atlanta, GA)
- …across operations and channels * Monitor agent behaviors to optimize efficiency * Support the Operations team in technical onboarding of new hires and upkeep ... to troubleshoot agent system issues to ensure business continuity * Support agents experiencing Telephony issues, partner with leadership to solve issues *… more