- Pearl Interactive Network (Bossier City, LA)
- …to Customer Service Representatives (CSRs), to meet program objectives and customer service level agreements. **Operating Hours:** 8 am - 8 pm EST Monday-Friday ** ... Technical Equipment and Remote Office Requirements:** 1. Broadband internet...and departmental goals. + Perform tasks to ensure service level requirements are met. + Ensure agents understand and… more
- Travelers Insurance Company (Baton Rouge, LA)
- …At Travelers, our Enterprise Operations teams deliver differentiating customer and agent experiences, drive top-line revenue and underwriting results, and foster a ... against goals and implementing corrective measures when necessary. + Act as a technical resource and provides guidance to Premium Audit staff to meet business… more
- Chemours (Baton Rouge, LA)
- …c-suite. Exhibits high level of drive, integrity, and energy; a change agent that motivates and inspires others with a passion for innovation. + Strong ... thrive. That begins with how we use our science, data, and unmatched technical expertise to develop market-leading products with the highest levels of performance,… more
- Entergy (New Orleans, LA)
- …Services, LLC **Job Description, Duties and Responsibilities** + Provide the technical expertise needed for sales engagement for microgrid (Power Through) ... sales funnel to ensure sales targets are met to support both the capital & supply plan for the...tactful manner and understand the importance of delivering a high- level of customer service. + Demonstrated acceptance of a… more
- Entergy (West Monroe, LA)
- …our team. This role is critical in ensuring operational efficiency and service level performance across our call center operations. The ideal candidate will be ... journey KPIs, metrics and prioritization criteria, tools, and processes to support strategy execution + Partner with IT, Enterprise Analytics, Customer Insights… more