- BlackRock (New York, NY)
- …ticket data analysis of trends and engage with Digital Experience, Engineering and Technical Support teams to proactively address issues wherever possible prior ... , incident resolution and seamless handoffs to Remote Resolve support , on-site Level 2 support ...** : become the product owner of an AI Support Agent chatbot and closely partner with… more
- Oracle (Albany, NY)
- …serving systems for LLM inference and agent orchestration. - Design agent -native runtime environments that support dynamic planning, tool calling, memory, ... through implementation and post-deployment resilience. - Contribute to OCI's developer-facing agent framework. - Tackle deep systems- level challenges, drawing on… more
- Oracle (Albany, NY)
- … agent -based management, and OS image provisioning. . Set technical direction for new features and enhancements, influencing both short-term deliveries ... systems underpin the experiences of thousands of cloud customers and support massive scale with reliability, performance, and security. Position Overview: Senior… more
- MTA (New York, NY)
- …Construction Industry preferred. Ability to provide both hands-on and remote technical support to all users. High level of professional integrity and work ... Senior Technical Specialist 3 (DSO) Job ID: 13812 Business...with MTA DT (Digital Twin) application. Deliver system training Support and collaborate with the various BUs to ensure… more
- Oracle (Albany, NY)
- **Job Description** About the role As a Consulting Member of Technical Staff, you will be a key contributor in designing and building the foundational infrastructure ... product is designed to automate complex healthcare workflows-from clinical decision support to patient communication to reimbursement processes. Your expertise in… more
- GovCIO (Albany, NY)
- …Management Subject-Matter Expert/ Technical Lead for our NIH Proposal. The Technical Lead will support our client's contract needs. This position ... remote position. **Responsibilities** + Operating endpoint vulnerability assessment tools, agent - and network-based scanning, and analyzing and interpreting results… more
- University of Rochester (Brighton, NY)
- …Support and other IT support areas in the University. + Resolves high- level technical problems for customers across IT areas that are received via Service ... agent and team metrics. May provide on-call support . Provides second level server systems administration...System Administrator for various tools and systems. + Provides technical response and support for service interruptions… more
- Intuit (Albany, NY)
- …by providing leadership, insight, and technical expertise. You will: + Deliver expert- level technical support and troubleshooting for complex issues. + ... complex issues. You will take on the most nuanced technical challenges, providing advanced support to both...support for Out of Policy (OOP), BBB, and Executive- level cases, ensuring issues are fully resolved and documented… more
- Oracle (Albany, NY)
- …in Computer Science, MIS, Engineering, or related field (or equivalent professional/ technical experience). Career Level - IC4 \#LI-KL1 Disclaimer: **Certain ... **Job Description** **Senior Support Engineer 1** **- Oracle Exadata Cloud Services**...their issues. Acting as both a trusted advisor and technical expert, you'll ensure our customers receive world-class post-sales… more
- The Walt Disney Company (New York, NY)
- …products and techniques that shape industry norms,and solve complex and distinctive technical problems. The Commerce, Growth & Identity (CGI) team is dedicated to ... cutting-edge AI to drive impactful solutions in the Customer Support domain. This role offers the opportunity to lead...productionize AI-driven systems - from natural language understanding to agent assist tools and predictive analytics - all with… more