- Meta (Austin, TX)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the new- ... customer expectations and drive measurable business impact. Your expertise in technical knowledge strategy, user experience design, and analytics will be… more
- NextEra Energy (Houston, TX)
- …energy-related products and services that grow our economy, protect the environment, support our communities and help customers meet their energy needs. We are ... system. After go-live, you will also manage system upgrades, and provide ongoing support to end-users. The ideal candidate will have a strong background in energy… more
- Oracle (Austin, TX)
- …you on our team! What You'll Do + Develop STOA LLM, RAG and agent evaluation solutions and integrate with Oracle GenAI products. + Develop algorithms and solutions ... Communicate and share work at both internal and external technical communities. What We're Looking For: + Minimum of...AI team! **Responsibilities** + Develop STOA LLM, RAG and agent evaluation solutions and integrate with Oracle GenAI products.… more
- Oracle (Austin, TX)
- …problems in distributed highly available services and virtualized infrastructure. At every level , our engineers have a significant technical and business impact ... product requirements into AI projects. + Collaborate with fellow technical leaders to ensure the successful and timely delivery...Knowledge of LLM and experience delivering Generative AI And Agent models are a significant plus. + Familiarity and… more
- NTT America, Inc. (Plano, TX)
- …traditional consulting role. You're part strategist, part systems thinker, part change agent . You'll shape how clients organize, prioritize, and deliver growth in ... leadership. + Proven record leading cross-functional teams and advising executive- level clients on complex transformation initiatives. + Deep understanding of… more
- Capital One (Austin, TX)
- …used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please ... services are prohibited and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must be at least 5Mbps,… more
- Toyota (Plano, TX)
- …to the National Manager, Domain Architecture Leader, this is a senior- level individual contributor role within the Architecture organization, focused on delivering ... cost, and long-term maintainability + Contribute reusable patterns and documentation that support solution delivery across teams + Stay informed on trends in cloud… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …working with the Workforce Management system to provide actionable forecasts for agent staffing. Performs analysis of data and results and may provide interpretation ... reporting tools. + Gathers and prepares data from multiple sources to support information analytics. + Collaborates with senior reports developers and business units… more
- Zurich NA (Houston, TX)
- …Zurich Way of Underwriting Framework as a subject matter expert and ensure a high- level service to customers. As an Executive Underwriter or AVP, you will serve as ... a leader and mentor to the team offering technical guidance on critical coverage issues, program structure customization,...products and services, we work with our customers to support their key business goals, while assisting to reduce… more
- Oracle (Austin, TX)
- …of Oracle's AI strategy. **Responsibilities** - Contribute to backend services that support LLM inference and agent execution. - Write clean, maintainable, ... building and scaling systems that enable Large Language Models (LLMs) and agent -based AI applications to run reliably and efficiently in production environments. We… more