- IQVIA (New York, NY)
- …processes are functioning as intended and owning issue resolution. **Role:** The Product Support Specialist is a highly technical individual who possesses deep ... creating an environment where we all thrive doing what we love. The Product Support team serves as the critical bridge between Platform Success and Product, ensuring… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …services including installation, troubleshooting, user assistance, and training. Provides ongoing technical support and maintenance of production and development ... and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server… more
- Marex (New York, NY)
- …Purpose of Role: The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade ... for taking ownership of issues and providing procedural and technical support to various teams and internal/external...a range of business functions. + Manage new system analysis and implementation. + Provide incident management per ITIL… more
- Deloitte (New York, NY)
- Product Support Manager - Global Employer Services Technology Center Are you a passionate Product Manager with a proven track record of delivering exceptional ... product support ? Do you thrive in a fast-paced environment where...+ Understands the technologies, architecture design and contribute to technical discussions, decisions and strategy related to a product.… more
- MUFG (New York, NY)
- … support . **Responsibilities:** ** Support General Level II:** + Provide technical support for remotely connected users through VPN. + Track ... problems that impact large numbers of clients. + Provide technical support for branch office support...guidelines. + Follow up with service team for root-cause analysis (problem management) for continuous improvement of service delivery… more
- Verint Systems, Inc. (Albany, NY)
- …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...email. + Provide accurate analysis , troubleshooting and testing of technical issues.… more
- Binghamton University (Binghamton, NY)
- …visualization, outreach and professional development, and developing statistical models and analysis to support major divisional initiatives. The office also ... Solutions for Engagement (SAASE) at Binghamton University is seeking an Assessment and Support Coordinator to join the office. SAASE supports a dynamic Division of… more
- Teledyne (Chestnut Ridge, NY)
- …production support issues, including escalating to the vendor's technical support as needed. Drive root cause analysis and resolution. Ensure high ... installation, configuration, troubleshooting, patching, data conversion and other application support activities. + Business and systems analysis resulting… more
- City of New York (New York, NY)
- …has the responsibility to provide high quality, reliable, sustainable technology services, and support to meet the needs of the families and children we serve ... users across all 38 locations. These services include the management and support of Telephone lines, Phone instruments, Data circuits, Interactive Voice Response… more
- Amneal Pharmaceuticals (Brookhaven, NY)
- …development. + Identify and resolve process-related issues, providing technical support for production teams. Utilize data analysis tools to monitor ... external regulations. + Manage, guide, and mentor engineers and technicians, providing technical support and expertise in sterile process engineering. Foster a… more