- Amazon (Austin, TX)
- …a team of Service Desk Analysts, driving process improvements, and aligning the support strategy with broader IT and business objectives. The ideal candidate will ... coaching, and performance management to ensure a high-performing, customer-centric support function. - Continuously evaluate and optimize Service Desk processes… more
- Cardinal Health (Austin, TX)
- …of failures, and recommend solutions to avert future failures. * Design, implementation, and support of Cisco UC and UCCE. * Call recording, SIP, SBC's, CVP ... meets current and future network requirements. IT Network & Telecommunications performs technical analyses of software, hardware, and network systems as well as… more
- Deloitte (Austin, TX)
- …root cause analysis to reduce the inflow of the recurring issues. + Provide on- call support for incidents of different priorities reported by end users and ... a collaborative environment? As an experienced Ambulatory Products Senior Analyst you will have the ability to share new...document all outcomes of testing and serve as the support contact for the application The Team Operations and… more
- Republic Services (San Antonio, TX)
- **POSITION SUMMARY:** A Logistics Analyst is responsible for the coordination and oversight of drivers, trucks, and containers to create capacity, maximize ... ensure that these customers are serviced, and our promises are kept. + Call Center communication must be updated daily. Continual assessments and communications are… more