- University at Albany (Albany, NY)
- …base articles, and other documentation, as needed. + Provide subject matter expertise, technical support and collaborate across ITS teams and on projects to ... matter expert in desktop and mobile computing and provides technical leadership within service teams. They address and resolve...manage the pace and volume of work required to support thousands of devices. The successful Analyst … more
- Robert Half Technology (New York, NY)
- …are a plus. Requirements Android Development, Cisco Technologies, Citrix Technologies, Mac Computers, Microsoft, Active Directory, Apple Devices, Computer ... Required: 2-4 years of experience in a Helpdesk, Service Desk, or Desktop Support role. Strong hands-on experience with Windows OS (Windows 10, Windows 11)… more
- Robert Half Technology (New York, NY)
- …York, New York. In this role, you will oversee the efficient delivery of technical support services while ensuring the smooth operation of IT infrastructure and ... resolution of technical issues for end-users, ensuring timely and effective support . * Supervise the deployment and maintenance of user devices, software, and… more
- Ryder System (Albany, NY)
- …latency) to identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with ... and settings + Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure critical IT systems, including… more
- IBM (Armonk, NY)
- …has the responsibility to safeguard not only IBM systems but those of clients we support around the globe. The IBM CISO office is comprised of teams that cover all ... the mindset of threat actors that will enable this analyst to safeguard IBM and client systems. This team...systems. This team member will need to possess strong technical and analytical skills as well as exceptional organizational… more
- Sprinklr (New York, NY)
- …and support . + Proactively understand, analyse and research new technical problems when needed. + Supporting high level eventsand proactivelymonitoring of ... Microsoft 365 + Experience with Jamf Pro and enterprise Mac management concepts + Experience with end user customer... management concepts + Experience with end user customer support , possess strong technical knowledge of macOS;… more
- Monro Muffler/Brake (Fairport, NY)
- …Communicate incident activity in a manner understood by technical and non- technical business units, and gain support through influential messaging. + Defines ... field management, and in store operations at our Store Support Center in Rochester, New York. If you like...that align with business initiatives and delivers them to non- technical individuals in an effective, understandable manner. + Periodically… more