- Ricoh Americas Corporation (Bronx, NY)
- …productivity expectations ** Technical Expertise & Leadership** Provides 2nd-level technical support to technicians Conducts on-the-job training (OJT) and ... products and/or in a Team Lead or Coordinator capacity. **Industry certification required (1).** **Job Duties and Responsibilities** ** Technical Services**… more
- The Strong (Rochester, NY)
- …are: + High school diploma or equivalent. + At least 1 year of technical support experience, preferably in a business or institutional setting. + Understanding ... The Technology Support Specialist plays a vital frontline role in...museum staff, exhibits, events, and facility rentals. Combining strong technical skills with a commitment to outstanding customer service,… more
- GovCIO (Albany, NY)
- …St. Louis, MO and will be a hybrid remote position. **Responsibilities** **Provide technical support :** + Respond to customer questions and troubleshoot ... skills to find the root cause of problems and implement solutions. **Handle support requests:** + Serve as the primary contact for users, documenting and logging… more
- CUNY (Brooklyn, NY)
- …and/or communications functions at a College or Unit. They work in technical support , applications development, operations, help desk, and similar environments, ... Support Assistant (Hourly) will act as a Smart Support technical specialist and will provide primary...rotating shift schedules including nights and/or weekends. + A+ Certification and/or Apple certification a plus. +… more
- MVP Health Care (Rochester, NY)
- …+ 3 years customer service experience + Proven experience in providing technical support and problem solving/troubleshooting skills in an office environment. ... you'll bring:** + An AA/AS or BA/BS in a technical discipline, Computer Science preferred. + IT certification...Experience with Windows 10/11 + Proven experience in providing technical support and problem solving/troubleshooting skills in… more
- University of Rochester (Brighton, NY)
- … groups or vendors. + Assists with the development and maintenance of technical documentation. + Provides project management support . + Develops project ... equity considerations._ **Responsibilities:** GENERAL SUMMARY Provides phone, remote, and chat support for a large customer base whose business functions rely… more
- GovCIO (Albany, NY)
- …Computer Science, Information Systems, Engineering, Business, related scientific or technical discipline. + Program Management Professional (PMP) Certification ... **Overview** GovCIO is currently hiring for C2E Support Lead to oversee the management of all...team of Cloud Architects, System Administrators, System Engineers, and Technical Project Managers who implement, manage, and administer all… more
- Zones LLC (New York, NY)
- … support team. This mid-level role is responsible for providing Tier II technical support and managing Audio-Visual (AV) systems across the organization. The ... timely resolution of technical problems. + Assist in the setup and support of meetings, presentations, and events requiring AV equipment. + Maintain inventory of… more
- TEKsystems (Wappingers Falls, NY)
- …systems stay online and operational. What You'll Be Doing + Deliver first-level technical support for desktops, laptops, mobile devices, and peripherals + ... all interactions What You Bring + A recent IT certification (Google IT Support or CompTIA A+...technologies + Clear path for growth into more advanced technical roles + Work for a reputable IT company… more
- NYU Rory Meyers College of Nursing (New York, NY)
- …Experience:1 to 2 years of related experience. Experience providing customer support .Preferred Experience:Experience providing related technical support in ... Position Summary Provide basic PC hardware and software support for a lab or department. Ensure that PCs are maintained and operating effectively and that employees,… more
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