- NTT America, Inc. (Houston, TX)
- …The **Executive Support Technician** is responsible for providing advanced technical support and maintenance for executive-level equipment and systems. This ... and resolve product performance issues and various error conditions. * Provide technical support and incident management services. * Manage inventory and… more
- CACI International (San Antonio, TX)
- …using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications or relevant MHS ... ITIL ( certification preferred) + HDI or similar certification preferred + Technically advanced support knowledge...the MHS Genesis + The ability to effectively communicate technical matters to a non- technical audience +… more
- HashiCorp (Austin, TX)
- …and resolution steps, convey process and product guidance + Solve incoming technical support requests within SLA, including high-severity urgent cases + ... and CSAT. **What you'll need (basic qualifications)** + 5+ years of Support Engineering experience (or comparable customer-facing technical role), preferably for… more
- PNC (Dallas, TX)
- …procedural documentation required. + Facilitates complex problem resolution. + Provides technical guidance and support to colleagues. Reviews coding, testing, ... the company's success. As a Software Engineer Lead (ETL Support ) within PNC's Technology organization, you will be based...are completed by target dates from start to finish Technical Skills Required: * SQL/ETL - (SQL server installation… more
- JPMorgan Chase (Plano, TX)
- Propel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in ... and troubleshoots software solutions, employing innovative approaches to solve technical problems beyond conventional methods. + Secure Code Creation: Produces… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... service delivery demands. + Provide 100% phone and remote technical support , or chat or through the...narrative **Other Job Specific Skills** + HDI or ITIL certification + Experience with IT Service Management systems like… more
- System One (Houston, TX)
- …Feedback Response process, ensuring timely and effective responses to concerns. + Technical Support : Review engineering and architectural plans, and provide ... a pivotal role in ensuring our customers receive exceptional support regarding technical product specifications and pricing....degree in a STEM field is strongly preferred, though technical training or certification may be considered.… more
- Woodforest National Bank (The Woodlands, TX)
- …and operational efficiency of software systems and solutions by providing technical and administration support for designated applications, systems, and ... actions to maintain data integrity. . Recommends improvements or changes to technical and functional designs where appropriate. . Perform technical validation… more
- PNC (Dallas, TX)
- …procedural documentation required. + Facilitates complex problem resolution. + Provides technical guidance and support to colleagues. Reviews coding, testing, ... business teams Responsibilities: * Leads and participates in the monitoring, maintenance, support and modernization of systems and software to ensure stability and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …services including installation, troubleshooting, user assistance, and training. Provides ongoing technical support and maintenance of production and development ... and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server… more
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