- WTW (New York, NY)
- …years of proven experience in client success, customer service, or a technical support environment, preferably within the financial services industry, with a ... strategies, ensuring revenue growth within client accounts. ** Client Success & Techical Support ** + Assist...suggestions to the Product Leader for validation. + Escalate technical issues to the Software Support /Service Desk… more
- BlackRock (New York, NY)
- …Data **Purpose and Scope:** The Product Expert team is seeking to hire a technical , experienced support expert to accelerate the user experience and support ... partnering closely with the broader business to solve complex technical inquiries and partner with other product teams to...in the investment lifecycle + 5+ years in a client or vendor facing support role +… more
- City of New York (New York, NY)
- …action plan based on audit results. - Establish and monitor a standardized technical assistance program for the Provider and Client Services vendors to ... eviction prevention services, adult protective services, job training, employment plans/ support , domestic violence assistance, child support enforcement, etc.… more
- IBM (Poughkeepsie, NY)
- …customer problems with environments consisting of complex software/hardware stacks. * Experience with client support organizations and support tools such as ... design and implementation of systems/subsystems, then acts as an interface to field support in resolving complex client problems. Product Engineering provides … more
- Tiffany & Co. (Queens, NY)
- The Client Care Representative (CR) must be able to professionally and knowledgeably resolve all Client issues in a timely and skilled manner, while maintaining ... Co. is known for. The CR will act as Client advocate and liaison with all departments within the...creating both online and letter detailed estimates ensuring all technical information is accurate and all aspects of the… more
- Paylocity (Rochester, NY)
- …Location: Rochester, NY Reports To: Manager Support Responsibilities: + Administer technical and non- technical support to clients in an effort ... clients, serving as their dedicated resource for benefit product support . Our team looks to exceed client ...product support . Our team looks to exceed client expectations daily so timely and efficient response to… more
- Paylocity (Rochester, NY)
- …processes and tools are in place to best support clients and the client services team, including Technical Services, Finance, Tax, Sales, Support , ... per week during designated work hours. Position Overview This Client Services Manager role will support the...service. This role requires a unique balance of leadership, technical expertise, process management, and soft skills to be… more
- Neuberger Berman (New York, NY)
- …data management standards. + Conduct in-depth analysis of large volumes of client data to extract actionable insights and support strategic decision-making. ... Our Client Data Strategy team is looking for a...acceptance testing (UAT) and ensure final deliverables meet both technical and business expectations. + Ensure all requirements align… more
- JPMorgan Chase (New York, NY)
- …and dynamic client segment that is growing rapidly. You will help support a new firmwide client coverage initiative across the Corporate & Investment ... drive results. + Support the development and regular maintenance of firmwide client account plans and strategic briefings for senior management. + Support … more
- Comscore (New York, NY)
- …New York **About This Role:** Comscore is seeking a proactive and relationship-driven Client Success Manager to support our agency partners in driving meaningful ... inclusive of digital, linear, and custom + Orchestrate internal support for the client and agency to...high level strategic challenges, from measurement to creative and technical integration to deliver consistent goals and objectives of… more