- Palo Alto Networks (Santa Clara, CA)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer + Proficiency… more
- IBM (San Jose, CA)
- …A culture of learning, collaboration, and innovation! **Your role and responsibilities** As a Technical Support engineer , you will: * Drive resolution of ... and customer-focused engineers to join our team of Technical Support Engineers. As a support engineer , you'll gain hands-on experience supporting a wide… more
- LiveRamp (San Francisco, CA)
- …data providers. + Contribute towards building a great company. **Your team will:** The Technical Support Engineer team is responsible for resolving clients' ... compliance and privacy requirements.** **You will:** + Become a member of our Technical Support team, and work to solve technical challenges as they arise… more
- PagerDuty (San Francisco, CA)
- …customer base. We strive to go that extra mile for our customers. Are you a Technical Support Engineer who shares our values and passion with debugging and ... level and serving as an escalation point for our Frontline Technical Support team. Your responsibilities include providing technical support ,… more
- Bentley Systems (CA)
- ** Technical Support Engineer ** **Location:** Home-based, US **Position Summary:** Technical Support Engineer is primarily responsible for ... providing technical support for Bentley's Structural Engineering software, STAAD.Pro and STAAD...software, STAAD.Pro and STAAD Foundation Advanced. **Responsibilities:** + Provide technical support to users through Web, Phone… more
- Acuity Brands (Costa Mesa, CA)
- …13,000 dedicated and talented associates. Visit us at www.acuityinc.com . **Job Summary** The Technical Support Engineer delivers regional technical ... technical /engineering discipline, or equivalent experience + Experience in Customer Support or Technical Support - preferably customer facing roles in the… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Insight Global (San Francisco, CA)
- … team scale efficiently. Finally, you'll be pivotal in promoting timely and professional technical support via email, chat, and phone. We are a company committed ... ROLE You will be the first point of contact for customers experiencing technical issues with our product. You will troubleshoot, diagnose, and resolve technical… more
- US Tech Solutions (San Bruno, CA)
- …help organize, manage, and analyze scientific data efficiently and securely, providing technical guidance, best practices, and support for cloud-based data ... **Responsibilities:** + Understand customer requirements, recommend implementation strategies, and provide technical training and support . + Assist customers in… more