- Palo Alto Networks (Santa Clara, CA)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Santa Clara, CA)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... teams to improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical documentation in the Knowledge Base… more
- Palo Alto Networks (Santa Clara, CA)
- …pressure situations). **Your Impact** + Work with US Government customers to provide Technical Support of complex architectures and network issues. + Provide ... facilitate communication between customers, account teams, and engineering. + Publish Technical Support Bulletins and other technical documentation in the… more
- IBM (San Jose, CA)
- …of support teams * Manage the hiring, development, and retention of technical support engineers and enhance their technical , communication, and business ... * Strong Linux and Networking skills navigation and tools * Experience managing technical support operations in a distributed environment * Familiarity with open… more
- Confluent (Sacramento, CA)
- …experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click_ here ... (https://confluentbenefits.com) _._ **Overview** We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Technical Support Engineer , MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. ... across our Synapse products, and the ability to support more complex issues. This engineer must...escalation process to move cases to the next level engineer . + Strictly follows the Technical Assistance… more
- Applied Materials (Santa Clara, CA)
- …learn more about careers at Applied. **Key Responsibilities** Responsible for all technical support related aspects at specific customers: escalations, fleet ... and upgrades. Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product… more
- Applied Materials (Santa Clara, CA)
- …or suppliers. Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product ... of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the… more
- Keeper Security, Inc. (El Dorado Hills, CA)
- …and tooling Requirements + 5+ years in a technical , customer-facing role ( Technical Support Engineer , Implementation Engineer , Systems Engineer ... Privilege Manager or similar platforms. You will leverage your background in technical support , implementation, and troubleshooting of endpoint security products… more