- Palo Alto Networks (Reston, VA)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Reston, VA)
- …completed in a timely manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other ... a plus + BS/MS or equivalent military experience required **The Team** Our technical support team is critical to our success and mission. As part of this… more
- Palo Alto Networks (Reston, VA)
- …needed (often, in high-pressure situations). **Your Impact** + Provide White Glove Technical Support to top-tier customers + Provide tailored troubleshooting, ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Confluent (Richmond, VA)
- …One team. One Data Streaming Platform. Data Connects Us. **About the Role:** Technical Support Engineers work at the intersection of our client services ... these interactions, you will build strong relationships with customers, ensuring exemplary support and timely resolution to customer requests. **What You Will Do:**… more
- Amentum (Herndon, VA)
- Amentum/Delta Bridge requires casual CONUS Technical Engineering resources to provide survey, installation, and configuration assistance for a Wireless Intrusion ... Detection System at a classified customer location in Northern Virginia. Work will be on a casual basis, as the installation schedule is fluid, with 3-4 weeks of work every 2-3 months. Schedules will be arranged weeks prior to actual installations.… more
- Confluent (Richmond, VA)
- …the team behind Apache Kafka! + Visit customers on site regularly, including support ticket resolution and outage (on/off hours) resolution **What You Will Bring:** ... + Excitement in learning about streaming data and becoming a domain expert in Apache Kafka + Experience in diagnosing, reproducing, and resolving customer issues + Desire to make customers successful through direct interaction + Two out of these three: +… more
- Deloitte (Rosslyn, VA)
- …for long-term, onsite client service delivery. Work you'll do/Responsibilities + The Azure Technical Support Engineer is responsible for providing ... work in a collaborative environment? As an experienced Azure Support Engineer you will have the ability...phone calls, web submissions, and emails from partners seeking technical support and provide basic technical… more
- Red Hat (Richmond, VA)
- Technical Support Engineer (Ceph/OpenShift Data Foundations) The Red Hat Ceph team is looking for experienced, enterprise-level engineers with a background in ... Foundations and/or software-defined storage (SDS) technologies to join us as a Senior Technical Support Engineer in North America. In this role, you will… more
- General Dynamics Information Technology (Springfield, VA)
- …services; establishing/improving system monitoring; maintaining established security protocols; provide customers technical support . The Cloud Engineer will ... depends on a TS/SCI cleared Sr. Hybrid Cloud Platform Engineer joining our team to support our...Degree in Computer Programming, Science, Engineering or a related technical discipline, or the equivalent combination of education, … more
- William C Brown Inc (Springfield, VA)
- …services; establishing/improving system monitoring; maintaining established security protocols; provide customers technical support . The Cloud Engineer will ... Cloud Engineer EOE Statement We are an equal employment...looking for a Cloud Engineerto join our team to support our intelligence customer activities onsite inSpringfield, VA, or… more