- Fujifilm (Sacramento, CA)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Palo Alto Networks (Santa Clara, CA)
- …create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued ... + Previous experience in a customer-facing technical support role ( Support Engineer ) -...For candidates who receive an offer at the posted level , the starting base salary (for non-sales roles) or… more
- Pegasystems (Anaheim, CA)
- Senior Technical Support Engineer Job Category: Client Support Location: US - Arizona - Remote | US - California - Remote | US - Colorado - Remote | US - ... is required_** **Picture Yourself at Pega:** In this Senior Technical Support Engineer role, you...on issues to avoid escalations by meeting Pega's service level agreement. + Self-learning and knowledge sharing with the… more
- Palo Alto Networks (Santa Clara, CA)
- …+ AWS Certified Solution Architect - Associate + Google Cloud Certified Associate Cloud Engineer **The Team** Our technical support team is critical to ... assistance as required (often, in high-pressure situations). **Your Impact** + Offer technical support to customers and partners + Effectively manage support… more
- Palo Alto Networks (Santa Clara, CA)
- …customer service skills + Previous experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations ... team, you will serve our customer base providing technical support , by answering incoming support...an effective, efficient, and friendly manner within defined service level agreements. **Your Impact** + Respond to user-reported issues… more
- ServiceNow, Inc. (San Diego, CA)
- …everyone. **What you get to do in this role:** ** ** In this role, the support engineer will resolve technical cases created by customers looking for help ... sunny San Diego, California in 2004 when a visionary engineer , Fred Luddy, saw the potential to transform how...the function or industry. + 0-2+ years customer facing technical support experience + Ability to troubleshoot… more
- GE HealthCare (CA)
- **Job Description Summary** The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by ... providing technical support and counsel both remote and...providing technical support and counsel both remote and onsite to Field...be able to reach at, above and below shoulder level , flex/extend neck and have good hand and finger… more
- Palo Alto Networks (Santa Clara, CA)
- …as needed (often, in high pressure situations). **Your Impact** + Offer advanced- level technical assistance to our top-tier customers, ensuring prompt resolution ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Santa Clara, CA)
- … technical assistance in high-pressure situations.. **Your Impact** + Offer advanced- level technical assistance to our Public Sector customers, ensuring ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...For candidates who receive an offer at the posted level , the starting base salary (for non-sales roles) or… more
- Palo Alto Networks (Santa Clara, CA)
- …assistance as needed (often, in high-pressure situations). **Your Impact** + Offer advanced- level technical assistance to our Public Sector customers, ensuring ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...For candidates who receive an offer at the posted level , the starting base salary (for non-sales roles) or… more
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