- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... teams to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge… more
- Palo Alto Networks (Santa Clara, CA)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... teams to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge… more
- Palo Alto Networks (Santa Clara, CA)
- …in high pressure situations). **Your Impact** + Provide post sales technical support , configurations, troubleshooting, and standard methodologies to customers ... Quality Assurance teams to improve overall software quality per release cycle + Publish Technical Support Bulletins and other technical documentation in the… more
- IBM (San Jose, CA)
- …of support teams * Manage the hiring, development, and retention of technical support engineers and enhance their technical , communication, and business ... support leaders. * Contribute to the direction of support infrastructure, processes, and systems to increase...and Networking skills navigation and tools * Experience managing technical support operations in a distributed environment… more
- SanDisk (Irvine, CA)
- …a best-in-class customer experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Responsible for technical support readiness of new and sustaining products for ... experience working with computers and flash hardware + 3 years' experience in Technical Support , Troubleshooting, of data storage products with various operating… more
- Confluent (Sacramento, CA)
- …skills for troubleshooting and resolving issues related to external or integrated software systems provided by third parties. + Proficiency in Java or Scala + ... + Experience with Java, Databases, Cloud Object stores, Messaging systems , Cloud Functions is a plus + Desire to...+ - Experience with at least one mainstream distributed system (eg Kafka, Kafka Connect, Spark etc) **Ready to… more
- Confluent (Sacramento, CA)
- …applications (stack, jmap, etc.)- Experience with at least one mainstream distributed system (eg Kafka, Hadoop, Cassandra, etc.) **Ready to build what's next? Let's ... get in motion.** **Come As You Are** Belonging isn't a perk here. It's the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what's… more
- Applied Materials (Santa Clara, CA)
- …of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at ... learn more about careers at Applied. **Key Responsibilities** Responsible for all technical support related aspects at specific customers: escalations, fleet… more
- Applied Materials (Santa Clara, CA)
- …of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at ... procedures. Receives a moderate level of guidance and direction. **Key Responsibilities** Provides systems support for engineering systems in applications or… more
- Panasonic Avionics Corporation (Los Angeles, CA)
- …agreements. Works closely with CSE's (Customer Support Engineer ), TSE's ( Technical Support Engineer ), Account Managers, Program Managers and other ... ensure their knowledge and effective operation of PAC IFE/GCS systems . **Schedule** - 2nd or 3rd shift assignment, with...and resolving system issues, involving Panasonic Customer Support Engineers and Technical Support … more
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