- Confluent (Sacramento, CA)
- …We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. This is an individual contributor role within the ... West PT shift. The position is remote. As an Escalation Manager , you will be responsible for...You Will Bring:** + 2+ years of experience in Escalation Management, Product Support , Incident Response, or… more
- ServiceNow, Inc. (Santa Clara, CA)
- …get to do in this role ServiceNow is currently seeking a Senior Account Escalation Manager to manage customer accounts requiring an enhanced level of interaction ... and personalized service during account level escalation . The Account Escalation Manager ...Personal commitment to customer satisfaction + Experience dealing with technical end-users in a support role +… more
- GitHub (CA)
- …team and we're seeking experienced professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will identify, build ... new support processes and ensure cross-team awareness. Technical Support & Mentorship + Deliver customer...+ Experience supporting large, complex customer environments in a technical capacity with incident management or escalation … more
- Bentley Systems (CA)
- …Bentley is looking for you! We are looking for a Technical Account Manager , reporting to Solution Engineering Management to support key Bentley accounts. As ... a Technical Account Manager (TAM), you will lead revenue goals with Bentley's...appropriate cadence determined by the account strategy. Attend and support escalation calls, where appropriate and required… more
- Red Hat (Sacramento, CA)
- …you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal ... enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the US...with the engineering, research and development, product management, and technical support teams * Create customer engagement… more
- Amazon (Sunnyvale, CA)
- …Amazon Echo. What will you help us create? The Role: As a Principal Technical Program Manager , you will engage with an experienced cross-disciplinary staff to ... teams to define strategy and requirements - Mentor and support other Technical Program Managers within the... background in connectivity SW development. As a Principal Technical Program Manager , your responsibilities will include… more
- Amazon (El Segundo, CA)
- …and intelligent assistant products? Join us! We are looking for a talented Sr. Technical Program Manager to help us develop state-of-the-art, next generation web ... search capabilities within Amazon Artificial General Intelligence (AGI) to support RAG applications across Amazon. What will you do?...across Amazon. What will you do? As a Sr. Technical Program Manager , you will be responsible… more
- Amazon (Irvine, CA)
- …to tackle challenges at Amazon scale. Amazon Security is seeking an exceptional Sr. Technical Program Manager to join the Amazon Security Risk and Compliance ... we'd like to talk to you. As a Sr. Technical Program Manager , you will be responsible...driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the… more
- SHI (Sacramento, CA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Senior Technical Account Manager (Sr. TAM) on the Managed Services team serves as the ... Azure) and acts as the customer's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio. The Sr. TAM maintains a … more
- DoorDash (San Francisco, CA)
- …wouldn't be interesting if it was! About the Role Our team is looking for a Manager to lead our growing Technical Program Management Team. You will work closely ... escalation point for high risk issues requiring leadership support and guidance We're excited about you because you...5+ years as a TPM, Engineering leader, or Product Manager in a relevant technical domain +… more