- Marriott (Los Angeles, CA)
- …Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support . * Ensuring client Technology needs are met * Assist ... disaster recovery and business continuity as it relates to technology. * Provide technical guidance for assigned locations. * Escalate support for all Marriott… more
- Intuit (San Diego, CA)
- …processes across the organization.* Conduct deep dives on customer journeys leading to escalation , leveraging existing data to support the voice of the customer ... President (OOP) Executive Team as a full-time Executive Resolution Manager and be a part of our world class...and be a part of our world class customer support team. OOP handles high velocity customer escalations on… more
- ServiceNow, Inc. (San Diego, CA)
- …industry. + Excellent written and oral communication skills + Experience dealing with technical support teams + Fundamental understanding of ITSM in enterprise ... to mental health resources that offer coaching and 24/7 support , to family support resources and parental...a timely response and resolution. + Act as an escalation point for customer impacting business critical issues. **To… more
- Stanford Health Care (Palo Alto, CA)
- …long term plans for replacement and upgrades. + Has oversight of Landlord-Property Manager relationship for the purposes of escalation to Director of issues ... a time. Facility Management (FM) provides essential facilities infrastructure support for 2.1 million square feet of the Stanford...Medical Center. Stanford Health Care is seeking a dynamic Manager to lead our team of Facility Managers, Program… more
- Amazon (Sunnyvale, CA)
- …post-launch, providing insights to improve future launches * Identify and mitigate technical risks, establishing escalation paths to ensure smooth product ... Description As a Product Launch Manager for Amazon Device Solutions (ADS), you will...for Amazon Device Solutions (ADS), you will orchestrate the technical delivery and launch of our innovative B2B products,… more
- Amazon (Irvine, CA)
- …Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance ... AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers...AWS Global Security Services is looking for a Sr. Manager , Security Engineering to lead our Global Regulated Information… more
- PSI Services (Sacramento, CA)
- …proposal support staff to ensure alignment across content management, proposal support , and technical writing functions. This position requires a strategic ... that improve content retrieval and efficiency. As a people manager , this individual will oversee Proposal Support ...+ Oversee the creation of clear, concise, and accurate technical content to support proposals and business… more
- Ensono (Los Angeles, CA)
- …with mainframe functional areas such as TCP/IP, VTAM, SNA, SFTP, Session Manager tools, and Disaster Recovery concepts. Technical implementation skills required ... Mainframe Technical AdvisorRemote - United StatesJR011892 **Position Summary** The...for this Role** + Collaborate with the Service Delivery Manager to identify and capture MF operational trends, risks,… more
- Nutanix (San Jose, CA)
- …knack for helping customers understand them; we want to talk to you! The Nutanix Manager , Systems Engineering' is a technical field position that leads a team of ... the North region and will act as a working manager . It is expected that you can perform many...and training to them once onboard. 3. Provide an escalation point for pre-sales and post-sales technical … more
- DataVisor (Mountain View, CA)
- …and Product teams to achieve your goals. Key Responsibilities + Provide product support , escalation , and resolution of technical issues + Architect ... of experience in banking, payment, social, or e-commerce industries, as customer facing technical roles eg technical account manager or solution consultant… more