• Escalation Manager

    Confluent (Albany, NY)
    …We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. This is an individual contributor role within the ... West PT shift. The position is remote. As an Escalation Manager , you will be responsible for...You Will Bring:** + 2+ years of experience in Escalation Management, Product Support , Incident Response, or… more
    Confluent (07/12/25)
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  • Manager , Technical Programmatic…

    Amazon (New York, NY)
    …the US market. You'll be responsible for building and scaling post-sales technical support capabilities, driving innovation in customer solutions, and ensuring ... leader to join our Services organization as a Manager of Technical Programmatic Solutions Consultants, based...industry * 5+ years of people management experience leading technical support or solutions teams * Strong… more
    Amazon (06/19/25)
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  • Technical Account Manager

    SHI (Albany, NY)
    …supporting customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in ... - in our offices or yours.** **Job Summary** The Technical Account Manager (TAM) on the Managed...as the customer's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio. The TAM… more
    SHI (06/20/25)
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  • Analyst, Technical Success Manager…

    Qualtrics (New York, NY)
    …the long-term success of our customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager , you should both be ... the globe who think that's work worth doing. **Analyst, Technical Success Manager ** **Why We Have This...maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as a platform expert, advising clients… more
    Qualtrics (07/12/25)
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  • Lead Technical Program Manager

    Mastercard (New York, NY)
    …businesses and governments realize their greatest potential._ **Title and Summary** Lead Technical Program Manager Overview The Mastercard Network & Digital ... build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making...Product and Engineering) team is looking for a Lead Technical Program Manager to drive delivery to… more
    Mastercard (07/04/25)
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  • Sr. Technical Account Manager

    SHI (Albany, NY)
    …you need to thrive - in our offices or yours.** **Job Summary** The Senior Technical Account Manager (Sr. TAM) on the Managed Services team serves as the ... Azure) and acts as the customer's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio. The Sr. TAM maintains a … more
    SHI (07/09/25)
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  • Senior Technical Account Manager…

    Google (New York, NY)
    …in cloud operations (eg, launch or capacity planning, product release management), technical support , escalation management, or IT consulting. Preferred ... Excellent communication, presentation, problem-solving, and client management skills. As a Senior Technical Account Manager (TAM), you will help customers adopt… more
    Google (07/10/25)
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  • Technical Account Manager , Google…

    Google (New York, NY)
    …in cloud operations (eg, launch or capacity planning, product release management), technical support , escalation management, or IT consulting. Preferred ... and verbal communication, presentation, problem-solving, and client management skills. As a Technical Account Manager (TAM), you will help customers successfully… more
    Google (06/19/25)
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  • Sr. Product Manager Technical , MODE

    Amazon (New York, NY)
    …and skills to work as part of the team. We are looking for a technical product manager who is curious, driven, and passionate about marketing and media. ... lifecycle, we want to meet you. As Senior Product Manager -Tech, you will be responsible for partnering with key...will play a key role in defining the long-term technical product vision supporting the functional areas of cross-channel… more
    Amazon (05/17/25)
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  • SAP Technical Program Manager…

    Amazon (New York, NY)
    …Day 1 for Amazon's next billion dollar business and we are looking for a SAP Technical Program Manager to work in a start-up environment who is passionate about ... to create and implement solutions. The ideal candidate will possess both the technical background that enables them to work with technology and a demonstrated… more
    Amazon (07/09/25)
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