- University of Rochester (Rochester, NY)
- …leadership and direction to the Patient Services team, serve as the functional/ technical and customer service escalation expert, assign work, coordinate and ... the contact center during the absence of the Patient Services Management Team. **Functional/ Technical and Customer Service Escalation Expert** + Provides day to… more
- SMX (Albany, NY)
- …FSR team, Operations Manager , and customer points of contact + Provide technical guidance, troubleshooting support , and escalation management for complex ... point of contact for FSR teams, ensuring all sustainment, training, and technical support activities are executed in accordance with contract requirements… more
- SMX (Albany, NY)
- …FSR team, Operations Manager , and customer points of contact + Provide technical guidance, troubleshooting support , and escalation management for complex ... as the primary point of contact for SDN FSRs, ensuring all technical support , sustainment, training, and refurbishment tasks are executed on schedule and to… more
- Humana (Albany, NY)
- …diverse scope and complexity ranging from moderate to substantial. The Lead Network Support Engineer will be responsible for providing operational support for ... campus and datacenters. The primary responsibility of the Network Operations Manager will be to provide the highest quality network infrastructure environment… more
- Molina Healthcare (NY)
- …by working closely with the security leadership team, partnering with organizations, technical staff, and business units in the Protection Services Operations Center ... or information + Serves as the backbone for enterprise incident management, escalation notifications and coordination of actions across a dispersed team during… more
- Guardian Life (New York, NY)
- …to deliver the best experience for Guardian colleagues. + Guide and mentor the support staff on technical solutions, leveraging your extensive technical ... mentor staff to their highest potential. + Strong project manager with a service delivery mindset who can implement...support experience preferred, Minimum of 5 years of technical experience supporting desktop technologies + Minimum of 3… more
- University at Albany (Albany, NY)
- …management and project management processes and workflows. + Serve as a point of escalation for Field Support Specialists; deploying to the field, as needed. + ... with cross-functional teams and communicate technical details effectively to non- technical stakeholders. + Provide scheduled support and consultation outside… more
- New York State Civil Service (Troy, NY)
- …project teams and providing regular updates to the Project Manager . Their responsibilities include maintaining project documentation, tracking deadlines, ... training.* Communicate project progress and logistics to the assigned Project Manager and Senior Managers.Documentation and Tracking* Assist in preparing and… more
- Amazon (New York, NY)
- …seeking an experienced Mechanical Engineer to join our team as Mechanical Design Manager . This person will work on the mechanical engineering design, strategy and ... directly to the North American Global Realty Engineering Design Manager . This role will be located in office with...practical HVAC knowledge, should be comfortable in a fast-paced, technical environment and be able to partner with multiple… more
- Compass Group, North America (New York, NY)
- …qualified in our industry. They are at our clients' side to tackle the daily technical and logistical challenges of their meetings and events so they can focus on ... responsibility of the Technology Hospitality Director. The Technology Hospitality Manager or the Client Experience Manager will...on a regular basis + Ensure that all AV technical requirements are met by managing and directing the… more
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