- Fujifilm (Albany, NY)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... on more complex issue and is the second level support across our Synapse products. This engineer is expected...process of troubleshooting the issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to… more
- Kyndryl (New York, NY)
- …demonstrating leadership and decision-making abilities. + **Experience in Executive level support .** + ** Technical Proficiency:** Extensive knowledge of IT ... **The Role** Kyndryl is seeking an exceptional Executive IT Support professional to lead and manage a dedicated team...to lead and manage a dedicated team providing high-level technical assistance to our executive team. This role involves… more
- Meta (Albany, NY)
- …team, responsible for scaled technical developer support . As a Developer Support Operations Manager , you will help build and strengthen the Meta Horizon ... closely with multiple disciplines toward shared goals. This Developer Support Operations Manager will have experience designing...experience as well as policies and procedures to build support and escalation paths. 6. Collaborate on… more
- Google (New York, NY)
- …business generation products. Your responsibilities include providing internal escalation support , driving our most complex technical issues to resolution, ... or Web Servers. + 3 years of experience in technical troubleshooting or technical support ,...is required. Preferred qualifications: + Experience with Google Ad Manager or monetization products. + Ability successfully manage crisis… more
- Wells Fargo (New York, NY)
- **About this role:** Wells Fargo is seeking a Software Engineering Senior Manager to be part of the Global Payments & Liquidity Treasury Technology organization ... architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture and enable… more
- Wells Fargo (New York, NY)
- …million global customers. Wells Fargo Bank NA seeks a **Software Engineering Senior Manager ** in New York, NY. **Job Role and Responsibility:** Manage, coach, and ... architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture to enable… more
- MTA (New York, NY)
- …cybersecurity risks and remediation system testing, baseline, and best practices + Provide escalation support to project teams in their area of expertise to ... baselines, guidelines, and procedures) under the direction of the IT Security Manager , where appropriate. Guidance, Communications and Training Support +… more
- NBC Universal (New York, NY)
- …for AI initiatives intake, prioritization and value stories for their individual BU, Technical Project or Program. The Program Manager will be responsible for ... expected to be completed during 2025. The BU Program Manager , AI Solutions will oversee the strategic alignment between...AI programs as well as process improvement activities in support of their respective BU. They will own the… more
- Palo Alto Networks (New York, NY)
- …learning opportunities - just to name a few! **Your Career** The Senior Manager of Professional Services Program Management will lead a theater team (North America ... enabling customers to achieve maximum value from their investment. The Senior Manager will drive key deployment initiatives, including program execution and process… more
- Amazon (New York, NY)
- …Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our Amazon Q Customer Success Team and own the ... complex Gen AI projects and programs. In this role you will combine technical expertise with direction to drive successful implementations of AWS-based solutions for… more
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