• Escalation Manager

    Confluent (Richmond, VA)
    …We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. This is an individual contributor role within the ... West PT shift. The position is remote. As an Escalation Manager , you will be responsible for...You Will Bring:** + 2+ years of experience in Escalation Management, Product Support , Incident Response, or… more
    Confluent (07/12/25)
    - Related Jobs

  • Sr. Technical Program Manager , DC…

    Amazon (Herndon, VA)
    …problems and implement new solutions. As a Sr. Technical Program Manager , you will anticipate bottlenecks, provide escalation management, anticipate and make ... Description We are seeking a Sr. Technical Program Manager for the AWS...and deliver on agreed upon milestones. Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs Plan and coordinate… more
    Amazon (05/05/25)
    - Related Jobs

  • Senior Technical Program Manager…

    Amazon (Herndon, VA)
    …Emerging Technology (PEET) Periphery team is searching for a talented, detail-oriented Senior Technical Program Manager (TPM) to support AWS activities in ... in ADC regions. The program owner will drive the communication, tracking, and escalation of tasks in conjunction with the AWS Cryptography service team. For each… more
    Amazon (06/13/25)
    - Related Jobs

  • Partner Technical Account Manager…

    Red Hat (Richmond, VA)
    …teams to provide targeted training to partner support personnel * Troubleshoot technical issues and drive issue escalation with Red Hat, partner and customer ... container technologies to join us remotely as a Partner Technical Account Manager (PTAM) in North America....work closely with our engineering, R&D, product management, and technical support teams to debug, test, and… more
    Red Hat (06/23/25)
    - Related Jobs

  • Technical Account Manager

    SHI (Richmond, VA)
    …supporting customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in ... - in our offices or yours.** **Job Summary** The Technical Account Manager (TAM) on the Managed...as the customer's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio. The TAM… more
    SHI (06/20/25)
    - Related Jobs

  • Principal Technical Success Manager…

    Qualtrics (Reston, VA)
    …the long-term success of our customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager , you should both be ... over 5,000 people across the globe who think that's work worth doing. **Principal Technical Success Manager - Financial Services** **Why We Have This Role** The… more
    Qualtrics (07/16/25)
    - Related Jobs

  • Sr. Technical Account Manager

    SHI (Richmond, VA)
    …you need to thrive - in our offices or yours.** **Job Summary** The Senior Technical Account Manager (Sr. TAM) on the Managed Services team serves as the ... Azure) and acts as the customer's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio. The Sr. TAM maintains a … more
    SHI (07/09/25)
    - Related Jobs

  • Data Center Construction Technical Program…

    CBRE (Richmond, VA)
    Data Center Construction Technical Program Manager - Product Development Job ID 226806 Posted 26-Jun-2025 Service line PJM Segment Role type Full-time Areas of ... United States of America **About the role** As a Technical Program Manager (TPM), you will be...and involves a wide range of responsibilities, including program support , project controls, and product development. Remote role with… more
    CBRE (06/27/25)
    - Related Jobs

  • Technical Program Manager , Data…

    Amazon (Herndon, VA)
    …complex technical projects and programs - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with ... we're the people who keep the cloud running. We support all AWS data centers and all of the...to our internal teams. The team is seeking a Technical Program Manger to solve innovative problems via business… more
    Amazon (05/17/25)
    - Related Jobs

  • Data Center Ops Technical Program…

    Amazon (Herndon, VA)
    Description We are seeking a Technical Program Manager to serve as the central coordinator and driver for complex issues requiring cross-functional resolution ... we're the people who keep the cloud running. We support all AWS data centers and all of the...functional areas * Create standardized processes for issue prioritization, escalation , and resolution * Establish clear ownership matrices and… more
    Amazon (06/20/25)
    - Related Jobs