- Confluent (Olympia, WA)
- …We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. This is an individual contributor role within the ... West PT shift. The position is remote. As an Escalation Manager , you will be responsible for...You Will Bring:** + 2+ years of experience in Escalation Management, Product Support , Incident Response, or… more
- Amazon (Seattle, WA)
- …Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define ... and own our internal communications strategy related to our critical incident, escalation and communications processes. As a TPM in ES2, you will lead a central… more
- Amazon (Seattle, WA)
- …Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to define ... and own our internal communications strategy related to our critical incident, escalation and communications processes. As a TPM in ES2, you will lead a central… more
- Amazon (Seattle, WA)
- Description Senior Technical Program Manager , Self-Service Performance Advertising (SSPA) Platform Amazon is investing heavily in building an excellent ... and data management team is looking for a Senior Technical Program Manager . As a Senior ...define and deliver complex features - Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the… more
- SHI (Olympia, WA)
- …supporting customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in ... - in our offices or yours.** **Job Summary** The Technical Account Manager (TAM) on the Managed...as the customer's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio. The TAM… more
- Qualtrics (Seattle, WA)
- …the long-term success of our customers' programs, and deepen relationships with the clients they support . As a Technical Success Manager , you should both be ... the globe who think that's work worth doing. **Analyst, Technical Success Manager ** **Why We Have This...maintain multi-level stakeholder relationships to ensure customer health and support . + Serve as a platform expert, advising clients… more
- Amazon (Bellevue, WA)
- …experience managing large, complex programs? Amazon Web Services (AWS) is seeking a Technical Program Manager (TPM) to manage multiple large-scale programs for ... You will be a positive influencer across teams, be able to effectively rally support for your initiatives and help deeply technical teams create simple solutions… more
- Amazon (Seattle, WA)
- …grounded in real-world information? Join us! We are looking for a talented Sr. Technical Program Manager to help us develop state-of-the-art LLMs within Amazon ... across Amazon. What will you do? As a Sr. Technical Program Manager , you will be responsible...driving teams towards results. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the… more
- SHI (Olympia, WA)
- …you need to thrive - in our offices or yours.** **Job Summary** The Senior Technical Account Manager (Sr. TAM) on the Managed Services team serves as the ... Azure) and acts as the customer's primary point of contact for all non- support -related inquiries within SHI's Managed Services portfolio. The Sr. TAM maintains a … more
- Amazon (Bellevue, WA)
- …Machine Learning solutions. Key job responsibilities Our team is seeking a Sr. Technical Program Manager to manage large, cutting-edge programs with multi-year ... new technology to new geographies as we expand, creating technical solutions to support new businesses and...As a seasoned TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the… more