• Principal TPM - ES2 (Problem Mgmt), Enhanced…

    Amazon (Bellevue, WA)
    …Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Sr. Technical Program Manager (TPM) who will create a program to manage risk ... related to our critical incident communication and escalation processes. As a TPM in ES2, you will...to improve the customer experience and develop mechanisms that support operational excellence * Assist in the design and… more
    Amazon (06/06/25)
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  • Tier 3 Tech Support Supervisor

    Logitech (Camas, WA)
    …flexibility to do it in their own way. **Job Summary** **The Tier 3 Technical Support Supervisor is a dynamic leadership position responsible for overseeing the ... Leadership:** + **Oversee day-to-day Tier 3 team operations, ensuring high-quality technical support and resolution of escalated issues.** + **Supervise… more
    Logitech (07/15/25)
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  • Lead Project Team Support Engineer

    Fujifilm (Olympia, WA)
    **Position Overview** The LEAD PROJECT TEAM SUPPORT ENGINEER-MI provides remote technical , applications and system support for HCUS customers and supported ... issues when appropriate according to established procedures. + Strictly follows the Technical Assistance Center (TAC) escalation process to ensure timely… more
    Fujifilm (05/08/25)
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  • SAP Enterprise Architect

    NTT America, Inc. (Olympia, WA)
    …advisor to the project team (NTT Data Business Solutions Inc. and customer) + Support project manager and engagement director in managing customer expectation + ... a broad understanding of SAP functionality and the cross-functional and technical integration aspects, the **SAP Enterprise Architect** will collaborate with the… more
    NTT America, Inc. (07/09/25)
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  • Senior Service Desk Agent

    Cayuse Holdings (Olympia, WA)
    …and websites, troubleshooting application functionality and integrations). + Provide aid and technical support for the resolution of problems, incidents, issues, ... deliver a full range of services to the customer. + Acts as the escalation point for client/customer calls to resolve difficult situations or issues. + Manage agents… more
    Cayuse Holdings (07/11/25)
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  • Engineer I/II/III

    Entre Technology Services (Spokane, WA)
    …Years of related experience. Technical Requirements: *3-7+ years helpdesk/field-onsite technical support experience providing complete network to end point ... 1-7 years (Preferred) *MSP (Managed Services Provider) Experience: 2-7 years (Preferred) * Technical support in a production IT environment(s), preferably in… more
    Entre Technology Services (06/25/25)
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  • SOCOM Taclan Task Lead

    SMX (Olympia, WA)
    …FSR team, Operations Manager , and customer points of contact + Provide technical guidance, troubleshooting support , and escalation management for complex ... point of contact for FSR teams, ensuring all sustainment, training, and technical support activities are executed in accordance with contract requirements… more
    SMX (07/17/25)
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  • Satellite Deployable Node FSR Task Lead

    SMX (Olympia, WA)
    …FSR team, Operations Manager , and customer points of contact + Provide technical guidance, troubleshooting support , and escalation management for complex ... as the primary point of contact for SDN FSRs, ensuring all technical support , sustainment, training, and refurbishment tasks are executed on schedule and to… more
    SMX (07/17/25)
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  • Lead Cloud Network Engineer

    Humana (Olympia, WA)
    …diverse scope and complexity ranging from moderate to substantial. The Lead Network Support Engineer will be responsible for providing operational support for ... campus and datacenters. The primary responsibility of the Network Operations Manager will be to provide the highest quality network infrastructure environment… more
    Humana (07/10/25)
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  • Director, Protection Services Operations Center…

    Molina Healthcare (Tacoma, WA)
    …by working closely with the security leadership team, partnering with organizations, technical staff, and business units in the Protection Services Operations Center ... or information + Serves as the backbone for enterprise incident management, escalation notifications and coordination of actions across a dispersed team during… more
    Molina Healthcare (06/29/25)
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