- TEKsystems (San Luis Obispo, CA)
- …to troubleshoot and resolve technical problems, ensuring consistent and accurate support . + Provide First-Level Technical Support : Assist with hardware, ... Skills: + Call center operations + Customer service and troubleshooting + Technical support and documentation Pay and Benefits The pay range for this position… more
- AireSpring (Los Angeles, CA)
- …to manage complex IT systems, vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the ... a fast-paced telecommunications environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint… more
- City National Bank (El Segundo, CA)
- * TECHNICAL SUPPORT ANALYST I AGILINK* WHAT...Minimum 3 years of experience in a customer service helpdesk environment. * Minimum 1 years of experience in ... IS THE OPPORTUNITY? The Agilink Tech Support Analyst position is a client facing position directly...operations. * Demonstrates expert level experience troubleshooting and resolving technical issues as they arise. Finds viable solutions to… more
- WuXi AppTec (San Diego, CA)
- …+ Associate's or Bachelor's degree, preferred, or equivalent experience. + 3-5 years technical IT support experience. + Preferred Certification: A+, Net +, MCSA ... and related infrastructure. Act as Tier I and II support to end users on a daily basis when...articles as needed. + Responds to, escalates/reassigns, and closes helpdesk tickets. + Works on routine assignments per written… more
- Cognizant (Sacramento, CA)
- **CCaaS Observability Technical Writer (remote)** We are seeking an experienced CCaaS Observability Technical Writer. As part of that implementation, the ... work with a team of 5 contact center operational support specialist who will provide support for... team . Build How-To's and knowledge documents for helpdesk and internal teams . Document alert resolution steps… more
- AeroVironment (Petaluma, CA)
- …to identify areas for improvement on the system to lower the need for helpdesk support from our customers. + Frequently interacts with subordinate supervisors, ... and Customer Service Department. Position Responsibilities + Develop support center to address realtime 24/7 helpdesk ...Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a… more
- Identiv (Santa Ana, CA)
- …company standards and IT best practices. Responsibilities and Duties . Provide multi-site technical support for both hardware and software issues our users ... in the journey to solutions. Position Summary The IT Support Specialist provides front-line technical assistance and...system management . Install and test computer-related equipment . Helpdesk support . Reports directly to the… more
- Rubrik (Palo Alto, CA)
- …and Corporate IT programs, with significant hands-on experience in: + **IT HelpDesk & Service Management:** Enhancing user support , ticketing systems, and ... operations, and exceptional collaboration skills to partner effectively with diverse technical and non- technical stakeholders. **What You'll Do:** **Strategic… more
- Kimley-Horn (Orange, CA)
- …documented guidance and real-time support for KH helpdesk regarding Bentley support topics + Technical Leadership + Pilot new Bentley releases, Civil add ... support project teams using Bentley software across the firm through technical support , training and managing CAD standards. The selected candidate will: +… more
- LA Care Health Plan (Los Angeles, CA)
- …Production Support and Control Job Category: Management/Executive Department: Production Support and HelpDesk Location: Los Angeles, CA, US, 90017 Position ... for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. Job Summary The Manager,… more