- Fox Rothschild LLP (San Francisco, CA)
- …required. **Experience:** + Minimum of two years of related experience in a technical phone support center/ helpdesk environment; law firm experience ... As a member of the Information Services Department, the Technical Support Analyst is responsible for providing...as a first point of contact with the IS HelpDesk for all Fox Rothschild computer users. + Documents… more
- NTT America, Inc. (Sacramento, CA)
- …service desk / helpdesk experience or equivalent combination of education and technical troubleshooting experience (ie, 2 years of work experience and 2 years of ... clinicians, 1,000 physician practices and 50 insurance providers in support of 65 million policy holders. **Job Responsibilities Include:**... technical education) + Minimum of 1 year of … more
- AireSpring (Los Angeles, CA)
- …to manage complex IT systems, vendors, and a team of technical support professionals. Key Responsibilities IT Operations & Helpdesk Leadership + Lead the ... a fast-paced telecommunications environment. This individual will oversee internal IT support ( Helpdesk ), corporate infrastructure (on-prem and cloud), endpoint… more
- City National Bank (Studio City, CA)
- * TECHNICAL SUPPORT ANALYST I AGILLINK* WHAT...Minimum 3 years of experience in a customer service helpdesk environment. * Minimum 1 years of experience in ... IS THE OPPORTUNITY? The AgilLink Tech Support Analyst position is a client facing position directly...operations. * Demonstrates expert level experience troubleshooting and resolving technical issues as they arise. Finds viable solutions to… more
- WuXi AppTec (San Diego, CA)
- …+ Associate's or Bachelor's degree, preferred, or equivalent experience. + 3-5 years technical IT support experience. + Preferred Certification: A+, Net +, MCSA ... and related infrastructure. Act as Tier I and II support to end users on a daily basis when...articles as needed. + Responds to, escalates/reassigns, and closes helpdesk tickets. + Works on routine assignments per written… more
- Cognizant (Sacramento, CA)
- **CCaaS Observability Technical Writer (remote)** We are seeking an experienced CCaaS Observability Technical Writer. As part of that implementation, the ... work with a team of 5 contact center operational support specialist who will provide support for... team . Build How-To's and knowledge documents for helpdesk and internal teams . Document alert resolution steps… more
- Rubrik (Palo Alto, CA)
- …and Corporate IT programs, with significant hands-on experience in: + **IT HelpDesk & Service Management:** Enhancing user support , ticketing systems, and ... operations, and exceptional collaboration skills to partner effectively with diverse technical and non- technical stakeholders. **What You'll Do:** **Strategic… more
- TEKsystems (San Francisco, CA)
- …okta, g-suite, google workspace, mac, slack, zoom, intune, Help desk, Technical support , Troubleshooting, Customer service Top Skills Details ... jamf,okta,g-suite,google workspace,mac,slack,zoom,intune,Help desk, Technical support ,Troubleshooting,Customer service Pay and Benefits The pay range for this… more
- TEKsystems (San Francisco, CA)
- …jamf, okta, g-suite, google workspace, mac, slack, zoom, intune, Help desk, Technical support , Troubleshooting, Customer service Top Skills Details jamf, okta, ... g-suite, google workspace, mac, slack, zoom, intune, Help desk, Technical support , Troubleshooting, Customer service Additional Skills & Qualifications All above… more
- LACI (Los Angeles, CA)
- …IT architecture, equipment, software licensing, facility software and hardware needs, helpdesk support , AV support , staff onboarding/offboarding ... such as AV, security cameras, control servers, etc. + Helpdesk /Tech Issues : Implement and manage remote access to...software systems such as Salesforce. + Campus Technology Management/Events Support : Oversee overall technical needs of… more