- Competitive Range Solutions, LLC (Arlington, VA)
- …This role involves managing a dynamic team that delivers round-the-clock technical support services, including trouble ticket management, COMSEC integrity ... for Tech Control to spearhead the operations of the Technical Control Facility Helpdesk at the Pentagon...Active TS/SCI Clearance + Minimum 5 years' experience with helpdesk support and operation in a DoD… more
- Chenega Corporation (Fort Belvoir, VA)
- … Helpdesk Support Services Specialist Ft. Belvoir, VA C-CHR-24-047 TheJunior Helpdesk Support Services Specialist willprovide technical support ... Junior Helpdesk Support Services Specialist Ft. Belvoir,...on user systems as the environment changes. + Provide Technical Support Services in accordance with the… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- ** Helpdesk Manager SME** **Category:** Service Desk / End...IT support team, ensuring efficient and effective technical support to users. They manage a ... Description:** CGI Federal has an exciting opportunity for a Helpdesk Manager within our Intel sector advancing the national...Maintaining and updating knowledge base articles and documentation. * Technical Support : o Serving as an escalation… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA ... C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop ...systems are configured in accordance with DoD-published Security and Technical Information Guides (STIGs). + Work with System Administrators… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …on a highly collaborative team to deliver state-of-the-art capabilities. The Helpdesk Agent provides technical assistance to individuals or organizations ... ** Helpdesk Agent, Junior** **Category:** Business Consulting, Strategy and...solutions implemented for future reference and knowledge sharing. * Technical Assistance and Support : o Answering user… more
- TekSynap (Arlington, VA)
- …& Qualifications** **RESPONSIBILITIES** + Oversees the day-to-day operations of the Technical Control Facility (TCF) Service Desk, specifically focusing on Pentagon ... Primary Technical Control Facility (PPTCF) and Pentagon Alternate ...Control Facility Service Desk. + Provide Tier-II Work Center support to receive and log trouble calls, track, resolve,… more
- Chenega Corporation (Springfield, VA)
- …with decades of experience working in the Federal marketplace. The **Junior Helpdesk Specialist** provides superior customer service in support of customer ... **Req ID:** 37828 **Summary** **Junior Helpdesk Specialist** **Springfield, VA** Are you ready to...located in Springfield, VA. **Responsibilities** + Assist in providing technical assistance and support related to computer… more
- TEKsystems (Fort Belvoir, VA)
- …II Certification (eg CompTIA Security+) Description TEKsystems is seeking an Intermediate Helpdesk Specialist to support large-scale migration and operations on ... and incidents. In this capacity you will provide phone, online and deskside support to users, performing technical triage, troubleshooting, resolving the issues,… more
- NANA Regional Corporation (Alexandria, VA)
- …Network+, etc. is preferred. + Minimum two years hands-on experience in a PC/network helpdesk or technical support environment. + Knowledge of technical ... to the database tracking tool. + Coordinate and analysis of operations support weekly action reports. + Compile, assess and distribute database metrics weekly.… more
- Insight Global (Norfolk, VA)
- …degree in Information Technology or related field. - 2+ years of experience in a helpdesk or technical support role. - Familiarity with Active Directory, ... in Norfolk, VA. This role is responsible for providing technical assistance and support to internal users...is responsible for providing technical assistance and support to internal users across hardware, software, network, and… more