- Cognizant (Richmond, VA)
- **CCaaS Observability Technical Writer (remote)** We are seeking an experienced CCaaS Observability Technical Writer. As part of that implementation, the ... work with a team of 5 contact center operational support specialist who will provide support for... team . Build How-To's and knowledge documents for helpdesk and internal teams . Document alert resolution steps… more
- Amentum (Falls Church, VA)
- …any other needs necessary for effective function of the facilities. + Manages a helpdesk that provides end-user support to users of Amentum's managed web hosting ... Overview: Amentum is seeking a Technical Manager who specializes in eDiscovery to manage...a team of 12 that provides holistic, extensive Litigation Support services. The team delivers across almost all areas… more
- Owens & Minor (Richmond, VA)
- …within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, including MacOS, Windows 10 ... and mindset driven by continual service improvement techniques. + **Provide Technical Support :** Answer and resolve endpoint migration-related requests/incidents… more
- Navy Exchange Services (NEX) (Virginia Beach, VA)
- …technology security requirements. - Monitor applications for performance problems. - Provides technical support for interfaces. - Provides technical guidance ... Property Management EDI RIB Services and Release Management Automation Support SharePoint Identity Management Service Desk Applications Asset Management etc.… more
- Red River (Chantilly, VA)
- …9:30am); Fri - Mon.** You will be tasked to: + Provide first level of technical support in call center, while providing strong customer service. + Address ... in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create… more
- KBR (Chantilly, VA)
- Title: MISS: IT Customer Support Analyst (Contingency Hire) Belong, Connect, Grow, with KBR! Program Summary The MISS program is a comprehensive initiative aimed at ... in Iraq. In addition to providing ongoing base operations and Life Support Services, KBR will provide differentiated advisory and consultancy capabilities to the… more
- Quality Technology Services, LLC (Ashburn, VA)
- …Associates degree or equivalent professional experience + Two or more years of help desk, technical support , or desktop support experience + One or more ... include support for telecommuters) and limited server support + Provide helpdesk service to end-users,...documenting work + Stay current with changes in the technical area of expertise + Develop and maintain a… more
- SAIC (VA)
- **Description** SAIC is seeking a **Network Engineer** (Fleet Support ) to join our TACNET ISEA team. This position is a **fully remote** position supporting ... dedicated distance support to US Navy ships in **Norfolk, VA** ....and/or audio communication activities. + Attend and participate in technical meetings, report on technical progress, prepare… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking a TACNET ISEA **Network Engineer** (Fleet Support ) to join our team in **Norfolk, VA.** This position is **Hybrid/Remote with ... and US Government employees to provide top notch repair support with a focus on United States Navy related...and/or audio communication activities. + Attend and participate in technical meetings, report on technical progress, prepare… more
- Ryder System (Richmond, VA)
- …latency) to identify and address potential bottlenecks or issues proactively. + Provide technical support and guidance to junior team members and assist with ... Ensure network security and connectivity + Provide Tier 2/3 support for escalated network and system issues. + Secure...and recommend security improvements and system upgrades. + Monitor Helpdesk queues throughout the day to ensure SLAs are… more