- Insight Global (Somerville, MA)
- Job Description Insight Global is seeking a motivated Helpdesk Technician to join our client, an American energy storage company, based in Somerville, MA. This ... Helpdesk Tech will be responsible for supporting a large...He/She will be the first point of contact for technical issues submitted via phone, email, or ticketing system.… more
- Brockton Hospital (Brockton, MA)
- …running smoothly. In this role, you'll work across the full spectrum of technical support needs-from everyday end-user issues to more advanced troubleshooting of ... audit activities related to the Incident Management process. . Provides second-level technical support for workstations, printers, mobile devices, and data… more
- The Brattle Group (Boston, MA)
- …office. The primary goal of the Desktop Support Technician is to provide technical support to users of PCs and related end-user technologies through the ... Helpdesk + Participate in on-call rotation for emergency support phone queue + Assist in supporting the company's...10/11 Pro support required + M365 (Office Application Support ) required + Desktop and hardware… more
- Bright Horizons (Newton, MA)
- …in lieu of the applicable degree **Preferred Qualifications:** + Background in providing technical application support for web applications. + Excellent ... The Sr. IT Application Support Analyst supports the continued...support medium-to-large scale projects while working directly with technical and functional business teams. + Log, manage, and… more
- Bright Horizons (Newton, MA)
- … specifications for Web/Mobile applications (and related integrated solutions) and provide technical solutions to support those needs. + Provide feedback (and ... approval) on technical designs and methods to support business...application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests… more
- State of Massachusetts (Boston, MA)
- …*_Preferred Knowledge, Skills, and Abilities:_* * A minimum of 1 year of IT/ helpdesk support experience is preferred * General knowledge of ticketing system ... our Salesforce platform and other licensing, permitting and inspections software application (s), including account creation and deletion, providing support to… more
- Insight Global (Clinton, MA)
- …https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 3+ years of experience in desktop support or IT helpdesk roles. Strong knowledge of ... Job Description Provide Tier II support for Windows-based desktops and laptops. Install, configure,...and training. Coordinate escalations and ensure timely resolution of technical issues. Ensure compliance with IT security policies and… more
- Bright Horizons (Newton, MA)
- …the application and hiring process, please contact the recruitment helpdesk at ### or ###@brighthorizons.com . Determinations on requests for reasonable ... to offer high-quality child care, elder care, and educational support . Our workplace reflects this commitment-with collaborative environments, meaningful benefits,… more
- Teledyne (Billerica, MA)
- …tracking accountability, ensuring documentation, monitoring and evaluating, problem solving and technical assistance + May work on support and maintenance ... problems and the knowledgebase of corrective actions which resolved issue + Provides support details of technical tables and reporting tools to provide flexible… more
- Teledyne (Billerica, MA)
- …tracking accountability, ensuring documentation, monitoring and evaluating, problem solving and technical assistance + May work on support and maintenance ... SAP (ECC and S/4HANA) and other associated business applications. Provides technical expertise in identifying, evaluating, and developing systems and procedures that… more