- SHI (Austin, TX)
- …end-users across the organization, covering hardware, software, and application support . + Independently interpret, diagnose, and resolve technical issues ... Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing a...- Firewall, Antivirus, Spam filtering. + Internet technologies. + Helpdesk ticketing system. + Data backup and restore technologies… more
- Citizenship and Immigration Services (San Antonio, TX)
- …make decisions on reopening cases and whether to reconsider cases. Provide technical and administrative advice to staff who examine applications and petitions for ... regulations. Respond to applicant's questions or resolve problems through the application of established methods and criteria without causing unnecessary delays to… more
- TEKsystems (Austin, TX)
- Required Skills: + 1+ years of helpdesk support experience + Windows OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk ... are not limited to: + Phone, email, and chat support + Networking support (DNS, DHCP, TCP/IP,...Interact with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions +… more
- Meta (Austin, TX)
- **Summary:** Meta's Enterprise Support Delivery (ESD) team is seeking a Service Experience Analyst to join our team and play a pivotal role in transforming the new- ... customer expectations and drive measurable business impact. Your expertise in technical knowledge strategy, user experience design, and analytics will be… more