• Tier 2 Engineer

    Proven IT (Tinley Park, IL)
    …Description The Tier II Engineer is responsible for various managed IT support related to technical troubleshooting and maintenance. This is the intermediate ... level of technical customer support . The Tier II Engineer has a...Tier II receives escalations from Tier I to deliver support for Proven IT Helpdesk customers +… more
    Proven IT (10/30/25)
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  • Tier 1 Engineer

    Proven IT (Tinley Park, IL)
    …Description The Tier I Engineer is responsible for various managed IT support related to technical troubleshooting and maintenance. This is the first level ... of technical customer support . The Tier I Engineer has a...IT client. Responsibilities + Delivers the first line of support for Proven IT Helpdesk customers +… more
    Proven IT (08/20/25)
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