- Amazon (New York, NY)
- …that optimize the customer service experience and reduce customer effort * Lead technical initiatives that support our CSAs in solving complex customer problems ... CSAs to exercise good judgment while providing consistent, reliable customer support * Collaborate with product managers and stakeholders to identify customer… more
- EBSCO Information Services (Albany, NY)
- …optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our ... team. At EBSCO, we're driven to inspire, empower and support research. Our mission is to transform lives by...Approval Plan Service + Build, maintain, and apply critical technical knowledge of operations and systems + Effectively use… more
- Compass Group, North America (New York, NY)
- …Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall serves many ... on a broad range of patient care and selected support equipment in compliance with established standards. + Manages...+ Participates in department meetings. + Collaborates with fellow technical personnel in department meetings to ensure they are… more
- New York Genome Center (New York, NY)
- …just the right candidate for this or other roles. Competencies * Technical and Professional Skills: Consistently demonstrates skills and knowledge relevant for ... role; strives to expand the depth and breadth of technical and professional skills; works with a high level...joint appointment at NYGC and a partner university. They support our scientific mission by conducting independent research in… more
- University of Rochester (Rochester, NY)
- …and with the ability to work independently, provides specialized testing and support for the CoreLab. Performs complex technical assignments, which are ... Bank Technologist accurately performs, interprets and carefully documents all technical Blood Bank procedures necessary for the appropriate and...Create - and Make the World Ever Better. In support of our values and those of our society,… more
- University of Rochester (Rochester, NY)
- …considerations._ **Responsibilities:** Serves as a customer service representative and technical resource for the Customer Support Department. Responsibilities ... information related to test results, testing/specimen requirements or other technical information (reference ranges, turnaround times and referral laboratory… more
- Paychex (Webster, NY)
- …+ Monitor progress against task estimates to provide status + Provide technical support and troubleshooting for applications across environments + Maintain ... inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees...dedicated employees embody the values that drive us to support each other, our clients, and our communities. Join… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** Regularly provides routine technical support for research activities and/or laboratory ... data collection and assisting with analysis, recruiting participants, and may support and assist other technicians. Responsibilities GENERAL PURPOSE: We are… more
- ThermoFisher Scientific (Grand Island, NY)
- …Information:** Role primarily based in Albany area but will also periodically support customers Malta, Mid-Hudson valley and Burlignton VT Travel expectation 25-50%. ... Conduct on-site scheduled planned maintenance visits + Provide diagnosis and repair support for customers and other field personnel + Cultivate and develop positive… more
- University of Rochester (Rochester, NY)
- …individual, and internal equity considerations._ **Responsibilities:** Regularly provides routine technical support for research activities and/or laboratory ... collection and assisting with analysis, recruiting participants, and may support and assist other technicians. The employee will be...Create - and Make the World Ever Better. In support of our values and those of our society,… more