- Snap Inc. (San Francisco, CA)
- …engine for the company. Our projects range from solutions to hard technical problems that significantly enhance Snap's existing products, to riskier explorations ... cross-functional collaboration skills Minimum Qualifications: + PhD in a technical field such as Computer Science/Electrical Engineering, or equivalent experience… more
- Insight Global (Milpitas, CA)
- … documentation, knowledge base articles, and customer communications. Mentor and assist lower- level support teams to improve overall support effectiveness. ... Job Description The Tier 3 Support Engineer is a senior technical ...escalated issues related to Contact Center Enterprise (CCE). Provide expert- level troubleshooting and problem resolution for escalated technical… more
- Cisco (San Jose, CA)
- …locations **Requirements:** + 4+ years of demonstrated ability with Mac and PC technical support + 4+ years of demonstrated ability using ServiceNow, Google ... destination. No matter where in the world or what level of the organization, we approach our work with... customers in corporate environments + 3+ years providing technical support at corporate events + Experience… more
- SpaceX (Hawthorne, CA)
- …passionately for Enterprise customers' needs across SpaceX + Provide advanced technical support to customers using hardware, software, dashboard/API, and ... adeptly manage and resolve customer issues at a premium level of support through triage and troubleshooting....+ 3+ years of experience in customer service or technical support for businesses above 1,500 employees,… more
- Meta (Menlo Park, CA)
- …around the world. 3. Manage technical relationships with Meta partners, providing technical support and handling service outages. 4. Become an expert in one ... and troubleshoot them. 5. Provide continuous proactive and reactive technical support through a scaled ticketing system...through a scaled ticketing system while ensuring a high level of satisfaction from our service. 6. Troubleshoot partners'… more
- Cardinal Health (Sacramento, CA)
- …of information technology as it relates to client and program technical support . + Build and maintain high- level , long-term trusted advisor relationships. + ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and… more
- Banc of California (Los Angeles, CA)
- …OPPORTUNITY** The Service Desk Support Specialist II is responsible for providing technical support to users of the company's network, software, and computer ... Company operates. **HOW YOU'LL MAKE A DIFFERENCE** + Provides Level 2 support to users for the...systems; answers questions of a general nature; provides step-by-step technical instruction and support ; trouble-shoots and resolves… more
- Ventura County (Ventura, CA)
- …+ Providing production support and maintenance for large and complex enterprise level system + Technologies such as JavaScript, XML, HTML, CSS, C Sharp, SQL, and ... Property Tax Production Support Print (https://www.governmentjobs.com/careers/ventura/jobs/newprint/4949593) Apply Property Tax Production Support Salary… more
- Fujifilm (Sacramento, CA)
- **Position Overview** The Technical Support Engineer, MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. The ... of the position is to be versed in primary support across our Synapse products, and the ability to...TAC escalation process to move cases to the next level engineer. + Strictly follows the Technical … more
- Therma LLC (San Jose, CA)
- …operating systems and a wide range of software applications. + Escalate issues to higher- level support teams when necessary and follow up to ensure resolution. + ... and service requests. The role of the Sr. IT Support Specialist is to provide proficient support ...passwords, and ensure data security. + Maintain a high level of customer service, ensuring all customers are treated… more