- Applied Materials (Santa Clara, CA)
- …and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level . **Functional Knowledge** + ... or suppliers. Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product… more
- Medtronic (Los Angeles, CA)
- …Success team is responsible for providing remote and (in selected circumstances) on-site technical support to our custom computing devices while driving customer ... Success team, your responsibilities will follow the customer journey, including technical support during pre-sales, implementation, Go-live and post-Go live.… more
- Antech Diagnostics (Carlsbad, CA)
- …skills, experience, education,** **training** **and budget.** **Job Purpose/Overview** The Technical Support Specialist is responsible for remote troubleshooting ... Able to document steps to reproduce accurately + Utilize strong customer and technical support skills supporting Sound products and services to veterinary… more
- CommonSpirit Health (Camarillo, CA)
- …problems, and upgrades to PACS and related medical imaging applications + Provide expert- level technical support and mentorship to junior PACS ... to ensure uninterrupted access to medical imaging data. + Provide advanced technical support and training to end-users, troubleshooting complex PACS-related… more
- Leonardo DRS, Inc. (CA)
- …area. **Job Summary** Leonardo DRS Land Systems is seeking multiple full time Senior Technical Writers - DoD Acquisition Product Support . This position is based ... a hybrid schedule or a remote worker. The Senior Technical Writer is responsible for authoring all assigned ...technology, operating procedure, and production sequence and detail + Support , communicate, reinforce and defend the mission, values and… more
- Applied Materials (Santa Clara, CA)
- …and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level . Ensures field implementation. ... learn more about careers at Applied. **Key Responsibilities** Responsible for all technical support related aspects at specific customers: escalations, fleet… more
- Vagaro (Pleasanton, CA)
- …Doing: We're seeking enthusiastic, customer-focused problem-solvers to join our team as Technical Support Agents. If you're experienced in troubleshooting SaaS ... via phone, chat, and email + Work within service level goals and guidelines in a high-volume support... tools + Serve as a main point-of-contact for technical escalations and specific Vagaro product features + Assist… more
- CACI International (Riverside, CA)
- … issues, and maintaining high levels of customer satisfaction. Responsibilities: * Provide first- level technical support to GIDEP users via phone, email, ... system. * Escalate complex or unresolved issues to appropriate technical or program support personnel. * Maintain and update help desk procedures, FAQs,… more
- Lumen (Sacramento, CA)
- …we digitally connect the world and shape the future. **The Role** The Operations Technical Support 1 (Service Desk Analyst) is responsible for providing Tier 1 ... IT Service Desk Support in a customer focused, team oriented, ...escalate customer incidents per established guidelines, processes, and service level agreements. ie Provide quality solutions in a timely… more
- Fox Rothschild LLP (San Francisco, CA)
- **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail ... and effectively to all attorneys and staff to ensure high- level customer service standards are met. **Please note that...Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm… more