- Fox Rothschild LLP (San Francisco, CA)
- **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail ... and effectively to all attorneys and staff to ensure high- level customer service standards are met. **Please note that...Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm… more
- NTT America, Inc. (Sacramento, CA)
- …x 7 x 365, Enterprise Service Desk that provides remote level I and level II technical support to users worldwide. Responsibilities are generally 20% ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...are followed in the NOC + Operates as any lower- level NOC Technician; responsible for assuming the workload and… more
- WuXi AppTec (San Diego, CA)
- …support to end users on a daily basis when required. Responsible for first level day to day onsite support of users and systems (regulated and non-regulated). ... + Associate's or Bachelor's degree, preferred, or equivalent experience. + 3-5 years technical IT support experience. + Preferred Certification: A+, Net +, MCSA… more
- HCA Healthcare (San Jose, CA)
- … Analyst II will also be responsible for mentoring, supporting and training entry- level Technical Analysts. Problems beyond the scope of their ability or ... responsibility are communicated in a timely manner to senior- level support personnel. Support to...reviews problem tracking databases + Mentors, trains and supports entry- level technical analysts + Performs facility-based moves,… more
- Federal Aviation Administration (Mather, CA)
- …components and systems for the NAS service delivery. Provides the highest organization level of technical support associated with analyzing, installing, ... Summary The Airway Transportation Systems Specialist (ATSS) at this level is recognized as the subject matter expert in their field. All duties of an ATSS are tied… more
- ITW (Vista, CA)
- …information about our company and our products. **Summary** This position will provide support for our customers and will perform trouble shooting and root cause ... products. **What You Will Do** + Responds to customer support requests for assistance via phone, email, chat and...and portal tickets using remote control tools. + Provides first- level contact and problem resolution for all users with… more
- LA Care Health Plan (Los Angeles, CA)
- …leads, Business Relationship Managers, Security, Infrastructure, Quality Assurance, Production Support , Business and Technical Architecture teams. The candidate ... Technical Applications Manager II Job Category: Information Technology...Processing, Portal etc.) from each Domain System * Provide Level 3 Production Support for each Domain… more
- Red Hat (Sacramento, CA)
- …you'll work closely with our engineering, research and development, product management, and technical support teams to debug, test, and resolve issues. The ideal ... Technical Services team is looking for an enterprise- level engineer to join us remotely as an OpenShift...with the engineering, research and development, product management, and technical support teams * Create customer engagement… more
- Panasonic Avionics Corporation (Los Angeles, CA)
- …**The position:** The primary role is to provide on-site technical support of Panasonic IFE/GCS (In Flight Entertainment/Global ... specified in the agreements. Works closely with CSE's (Customer Support Engineer), TSE's ( Technical Support ...year. We also close our offices at the corporate level in the US between Christmas and New Year.… more
- Lumen (Sacramento, CA)
- …ROI calculators, and technical FAQs to empower sales and channel teams. + Technical Training and Support : Provide technical training and support ... customers. Act as an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and… more