- Oracle (Austin, TX)
- …support activities according to product support strategy and model. Provide expert- level troubleshooting and technical support for Oracle's Big Data ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Cognizant (Austin, TX)
- **Position Overview** The Service Desk Support Analyst will provide first- level technical support and customer service for enterprise IT environments. ... This entry- level role involves handling incidents, requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows,… more
- Valero (Amarillo, TX)
- …for our company, the energy industry and our community. As a Technical Support Associate, you will provide first level response, support , and resolution ... seeking first call resolution for all issues called into the Branded Customer Technical Support Center. Resolve various issues and questions related to Valero… more
- Fujitsu (Richardson, TX)
- … specifications, release notes, and other related documents. + Serve as the highest level of technical support escalation, handling complex issues and ... (RU) and Centralized Units (CU)/Distributed Units (DU). **Responsibilities:** + Provide technical support for radio products, including troubleshooting and issue… more
- Oracle (Abilene, TX)
- …, and optimization of all production server hardware, software. . Provides escalated 2nd level technical support for complex technical issues which ... is built on. The future is about providing higher level services that companies can consume on demand. Oracle...management cases and providing management status. . Manages escalated support cases and leads appropriate internal technical … more
- ChenMed (Houston, TX)
- …intermediate and/or senior level technicians. **ESSENTIAL JOB DUTIES/RESPONSIBILITIES:** + Provides level 1-2 technical support in a professional manner ... great people to join our team. The Associate Field Support Technician assists higher level technicians on...and directives. **_Other responsibilities may include:_** + Handles daily technical support activities on desktop support… more
- Oracle (Abilene, TX)
- …, and optimization of all production server hardware and software. + Provide 2nd level technical support for complex issues which may include leading ... problem management cases and providing status updates. + Manage escalated support cases and lead appropriate internal technical resources and/or 3rd party… more
- Honeywell (Grand Prairie, TX)
- …* Troubleshoot and resolve complex technical issues for customers. * Provide expert- level technical support for our Industrial Automation (IA) solutions. ... here at Honeywell, you will have the opportunity to provide advanced technical support and expertise to our customers in the Industrial Automation (IA) business… more
- UTMB Health (Galveston, TX)
- …PeopleSoft 9.2, ensuring accuracy and compliance. + Technical Troubleshooting: Offer first- level technical support for issues related to requisitions, ... primary point of contact for all procurement-related inquiries and issues, providing essential first- level support to internal staff and suppliers. This role is… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... (often, in high pressure situations). **Your Impact** + Offer advanced- level technical assistance to our top-tier customers,...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more