- Mass Markets (Killeen, TX)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and ... a world class customer service experience. This is an entry- level position that offers on-the-job paid training. While prior...year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION… more
- Jack Henry & Associates (Allen, TX)
- Technical Support Representative III - Digital Banking General information Press space or enter keys to toggle section visibility JobID 16592 Position Level ... love to meet you. We are looking for a Technical Support Representative will be joining our...with the supported product and to provide the highest level of support possible. Keeps current on… more
- IBM (Austin, TX)
- …clients' buying cycles to accurately predict the potential and timing of deal closures. * Technical Sales - Provide technical support in early tech sales, ... looking for recent graduates who want to combine their technical interests and education with the people skills needed...needs. It's not enough for us to have the technical expertise, we need to be great with people… more
- Ricoh Americas Corporation (Round Rock, TX)
- …Must Have:** + High School Diploma (or equivalent) with a passion for technical support and customer service excellence. + Prior experience in IT ... Help Desk Support , preferably with exposure to both application and hardware support . + Technical training & certifications, with a preference for HP… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines ... focuses on more complex issue and is the second level support across our Synapse products. This...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Pegasystems (Houston, TX)
- Technical Support Engineer Job Category: Client Support Location: US - Texas - Remote **Meet Our Team:** We are the face of Pega. We provide world-class ... You'll Do at Pega:** + You will provide world-class technical support for Pega's products. + You...actions to avoid escalations and thereby meet Pega's service level agreements. + You will work with field engineers… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... develop & deploy the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National Service Desk (NSD) Tier… more
- EchoStar (Plano, TX)
- … teams. **Key Responsibilities:** + Lead, mentor, and manage a team of Level 2 Advanced Technical Support Specialists, including performance reviews ... This role will be empowered to manage an IT technical support team responsible for real time...will vary based on factors such as qualifications, skill level , and competencies; compensation is based on the role's… more
- TEKsystems (Burleson, TX)
- …are seeking a Desktop Support Technician to assist with providing technical support to healthcare personnel, including doctors, nurses, and administrative ... phones + Support imaging and deployment of devices Requirements + Basic technical skills, including computer imaging and customer support + Ability to… more
- IBM (Austin, TX)
- …and gather required diagnostics required to debug SBI/SFG issues * Analyze complex technical problems using logs, thread dumps, and network traces * Collaborate with ... all stakeholders (customer, support , development teams and vendors) for issue resolution *...management and garbage collection Troubleshooting & Debugging Skills * Expert- level skills in analyzing Java stack traces and identifying… more