- Oracle (Richmond, VA)
- …support activities according to product support strategy and model. Provide expert- level troubleshooting and technical support for Oracle's Big Data ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- CACI International (Chantilly, VA)
- …the Integrated Service Center, the Frontline Account Manager will: Key Responsibilities: Provide first- level technical support in a 24x7 world-class service ... escalation where appropriate-ensuring issues are resolved promptly or directed to the correct technical teams. This role requires a high level of technical… more
- Palo Alto Networks (Reston, VA)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... (often, in high pressure situations). **Your Impact** + Offer advanced- level technical assistance to our top-tier customers,...enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical … more
- Palo Alto Networks (Reston, VA)
- …as needed (often, in high pressure situations). **Your Impact** + Offer advanced- level technical assistance to our top-tier customers, ensuring prompt resolution ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- System One (Reston, VA)
- …in the estimation of the development of application features. 25% Provides direct technical support for high- level , high-visibility, and critical trouble ... requirements and creates highly complex systems. ESSENTIAL FUNCTIONS: 25% Perform technical detail design, coding, and testing of applications. Serves as subject… more
- Palo Alto Networks (Reston, VA)
- … technical assistance in high-pressure situations. **Your Impact** + Offer advanced- level technical assistance to our Public Sector customers, ensuring prompt ... isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best...For candidates who receive an offer at the posted level , the starting base salary (for non-sales roles) or… more
- EPS Corporation (Dahlgren, VA)
- Customer Technical Support Specialist (NEN) - (757) Share this job as a link in your status update to LinkedIn. Job Title Customer Technical Support ... Information Technology Job Description EPS Corporation is seeking a dedicatedCustomer Technical Support Specialist (NEN)to provide exceptional customer service… more
- Amazon (Arlington, VA)
- …to lead our After-Market Support team responsible for providing comprehensive technical support for our operations across North America. In this role, ... in electrical engineering, computer engineering, or equivalent, or 4+ years of technical support experience - Must have extensive Controls Troubleshooting… more
- Oracle (Richmond, VA)
- …ie, demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) **Responsibilities** Oracle provides the world's ... Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion… more
- Oracle (Richmond, VA)
- …Access and Identity Management (PIAM) technologies. We are seeking a seasoned Technical Program Manager - Rack Level Protection. Oracle's Global Physical ... OF DECISIONS, AND DEGREE OF SUPERVISION:** Serving as the global functional and technical authority for rack- level security, you will set and execute strategy,… more