- Oracle (Austin, TX)
- …ie, demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) **Responsibilities** Oracle provides the world's ... Adapters, + Good knowledge in Oracle Cloud Infrastructure, Oracle Database + Technical support experience & Troubleshooting skills **Desired Skills:** + Fusion… more
- Oracle (Austin, TX)
- …support activities according to product support strategy and model. Provide expert- level troubleshooting and technical support for Oracle's Big Data ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- Resideo (Irving, TX)
- …which requires a commitment and ownership level beyond that of a traditional technical support role. This role is suited for an individual with a minimum ... Reporting to a Technical Support Supervisor, the Network ...+ Process product returns efficiently while ensuring adherence to technical verification protocols. **YOU MUST HAVE:** + 1… more
- Jack Henry & Associates (Allen, TX)
- …problem cannot be resolved directly by first- level resources. + Provides technical assistance to customers. Provides support to customers/users if product ... Technical Support Engineer III General information...enter keys to toggle section visibility JobID 16442 Position Level Individual Contributor Team Technology Solutions & Svcs Working… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1 ) provides highly visible remote technical support across our product ... focuses on more complex issue and is the second level support across our Synapse products. This...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Mass Markets (Killeen, TX)
- …and a brief pre-employment test. POSITION RESPONSIBILITIES This position is a technical support role, troubleshooting VoIP Phones, Data Gateways, and ... a world class customer service experience. This is an entry- level position that offers on-the-job paid training. While prior...year of experience in customer service or Tier II, technical support + CompTIA IT certification COMPENSATION… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications ... the application, and deal with day-to-day administration and ongoing technical support . + Partner with the National...+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and… more
- Oracle (Abilene, TX)
- …on diverse customer situations and escalated issues. **Responsibilities** The **Principal Technical Support Engineer** serves as a proactive technical ... **Job Description** As a member of the Support organization, your focus is to deliver post-sales...an advocate for customer needs. This involves resolving post-sales non- technical customer inquiries via phone and electronic means, as… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …tasks within more than one discipline, such as application support , database administration, software quality assurance/quality control, software engineering, ... and design. + _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ . + _Understand… more
- Charles Schwab (Westlake, TX)
- …the status quo" and transform the finance industry together._ The **CS&S Client Technical Support Associate** responds to tier II escalated technical ... of website, systems and accounts. Our goal is to support the one call resolution, while still providing a...proven listening skills, and the ability to effectively communicate technical trouble shooting steps in a detailed, well-organized manner… more