- College of Mount Saint Vincent (Bronx, NY)
- …technology operations across campus. This hands-on leadership role blends technical expertise, user support , and long-term strategy. The manager ensures ... experience. Key Responsibilities + Manage daily IT Service Desk operations and foster a culture of service excellence. +...schedule IT support staff. + Provide hands-on technical support and escalate issue resolution. +… more
- Teledyne (Chestnut Ridge, NY)
- … technical document creation, service manual and performance procedure creation and technical support for our global service team. If you join us, ... a global cross-disciplinary team (service managers, technicians, customer service representatives, operations , R&D engineers) to answer technical questions about… more
- Kyndryl (Rochester, NY)
- …(list below under important notes). This role is responsible for providing advanced technical support for desktop hardware and software issues, performing IMAC ... We are seeking a highly skilled and proactive **Deskside Support Site Focal** to join our client's onsite IT...someone who thrives in face-to-face environments and enjoys solving technical issues directly with end users. Candidate must reside… more
- Univision Communications, Inc (New York, NY)
- …ITIL Certifications preferred. + 5+ Year Demonstrated progressive experience directly managing a technical support team. + 7+ years of technical experience ... ROLE & TEAM: Information Technology department at TelevisaUnivision is looking for a Desktop Support Manager to join our team! The Desktop Support Manager will… more
- Binghamton University (Binghamton, NY)
- …experience) Watson College is seeking a skilled and motivated individual to provide technical support of our Academic and Research computing needs. This includes ... backup support during staff absences or emergencies + Offer technical assistance to the University Helpdesk for Watson-related issues + Work collaboratively… more
- Ricoh Americas Corporation (Rochester, NY)
- …on bonus to New Ricoh team members!** **Job Title:** Field Representative II, MS Onsite Technical Support Summary: In this dynamic role, you'll be the heart of ... our high-end equipment support team, engaging in a variety of tasks including...a spectrum of services from copy and mail center operations to AV management, always striving for perfection in… more
- ManpowerGroup (New York, NY)
- …and personalization of Teams settings to optimize their user experience. + Offer technical support and troubleshooting for Microsoft Teams rooms and webinars ... Our client is seeking a Sr Support Engineer specializing in MS Teams to join...training and educating users on new technologies.** + **Strong technical troubleshooting skills and attention to detail.** **What's in… more
- City of New York (New York, NY)
- … support for computer and network problems beyond the knowledge of technical support staff/technicians. PREFERRED SKILLS: - 4+ years of VMware experience; ... our VMware and Citrix infrastructure, and supporting our IT Security and Operations teams. This role involves working closely with junior team members, desktop… more
- Honeywell (Pittsford, NY)
- … skills, join us as a Service Consultant and provide deployment assistance and technical support via telephone and email to LenelS2 Custom Solutions customers. ... access control platforms. These applications are critical to the security operations of customers including Fortune 100 firms, financial institutions, universities,… more
- NTT America, Inc. (Albany, NY)
- …providers, Ethernet service offerings, CDN and DDoS services. + Must have advanced technical understanding of IP transit concepts like ASN, BGP and peering ... of what is possible. We are renowned for our technical excellence and leading innovations, and for making a...generating new revenue from the sale of high bandwidth IP transit services together with associated other value-added services,… more