- University of Rochester (Pittsford, NY)
- …the work of lower level technicians. **ESSENTIAL FUNCTIONS** + Provides high-end level technical support related to complex maintenance and/or urgent IT problems ... needs in support of all functions. Provides remote and hands-on support . Assesses, interprets and analyzes customer technical problems received via Service… more
- Canon USA & Affiliates (Melville, NY)
- …on product launches, marketing collateral, events, and other special projects - Assess technical support requirements for the industry and develop / schedule ... for a Senior Key Agency & Pro Market Field Support Specialist (Sr Specialist, Technical ) to join...or with key imaging agencies and/or wire services is preferred - Ability to travel up to 50-70% nationwide,… more
- Amazon (New York, NY)
- …Basic Qualifications - 3+ years of software development, or 3+ years of technical support experience - Experience scripting in modern program languages - ... and enhancing the quality of our platform. The DSPSE team is looking for a Support Engineer who is passionate about solving technical problems and who thrives in… more
- LSI Solutions (Victor, NY)
- …Windows and Office Suite preferred . + All other duties as assigned. IT Support Specialist II + Provide second-level technical support for end-users, both ... IT Support Specialist I + Provide first-level technical support to end-users via phone, email,...degree in IT or related field or relevant certifications preferred (eg, CompTIA A+, Network+). + 2+ years of… more
- Citigroup (New York, NY)
- …with business support teams and application development groups. + Provide technical support coverage to all the Rates application, actively monitoring the ... the Rates Technology. We are the first line of technical defense as we work closely with partners in...Support , Production Management, or related role would be preferred . + Experience tracking issues through tools such as… more
- Guardian Life (New York, NY)
- …**You Have:** + Five years of White glove support experience preferred , Minimum of 5 years of technical experience supporting desktop technologies ... experience for Guardian colleagues. + Guide and mentor the support staff on technical solutions, leveraging your...Operating System: Microsoft OS, MacOS, iOS, Android OS + Preferred certifications: ITIL, PPM, LEAN Six Sigma. **Location &… more
- MongoDB (New York, NY)
- …Our ideal candidate will have: + 4+ years of experience in an end-user IT support role, including direct technical support for Executives and VIPs + ... integrations to streamline and automate recurring workflows + Provide high-touch, white-glove technical support to executives and other VIP stakeholders + Act… more
- WM (Albany, NY)
- Houston Hybrid Schedule Preferred but will consider other remote locations Required travel for project work, expected travel 20-35% of time **I. Job Summary** This ... management skills that will be applied to a diverse portfolio of technical projects. **II. Essential Duties and Responsibilities** _Project Design:_ Assist WM… more
- Verint Systems, Inc. (Albany, NY)
- …inquiry. **Principal Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... win/win environments for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical problems and/or functionality… more
- MVP Health Care (Rochester, NY)
- …+ 3 years customer service experience + Proven experience in providing technical support and problem solving/troubleshooting skills in an office environment. ... you'll bring:** + An AA/AS or BA/BS in a technical discipline, Computer Science preferred . + IT...Experience with Windows 10/11 + Proven experience in providing technical support and problem solving/troubleshooting skills in… more