- Oracle (Richmond, VA)
- …a primary technical point of contact, delivering advanced Oracle Database technical support over phone, web conferencing, and chat, often involving complex ... As a Principal Support Engineer within OCI Support , you will serve as a senior technical...to set up customer test cases and troubleshoot complex technical issues effectively. ** Preferred Technical … more
- Owens & Minor (Richmond, VA)
- …within the Owens & Minor Global IT End User Experience Team. Provides technical support and troubleshooting for endpoint devices, including MacOS, Windows 10 ... and mindset driven by continual service improvement techniques. + **Provide Technical Support :** Answer and resolve endpoint migration-related requests/incidents… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …User Service Lead - Field Support Manager) provides senior-level end-user technical support and leadership for CASTLE-NET program field offices. This role ... headquarters IT operations. **Key Responsibilities** + Provide senior-level end-user technical support to field offices + Supervise...preferred + 6+ years of experience in field support , end-user services, or help desk + Minimum 2… more
- TRIAEM, LLC (Springfield, VA)
- …of Transaction Activity Plans (TAP) and return-to-operations activities GIS & AI Program Technical Support + Support technical assessments, data ... + Apply software, hardware, and IT engineering skills to support requirements development, system specification, technical integration, and acquisition… more
- EchoStar (Christiansburg, VA)
- …**Job Duties and Responsibilities** This role will be empowered to manage an IT technical support team responsible for real time support of internal ... wireless technologies, troubleshooting techniques, and experience with managing and coaching technical support teams. **Key Responsibilities:** + Lead, mentor,… more
- Walgreens (Mechanicsville, VA)
- …and at least 2 years of experience in an IT customer-facing and/or technical support role. + Experience with equipment pieces, including printers, terminals, ... from the team and scheduling of work and provides support of manager tasks as needed. **Job Responsibilities:** +...period of time and involve other engineering or other technical resources in the IT function or the vendor… more
- EchoStar (Christiansburg, VA)
- …session.** This role will be empowered to provide direct and real time advanced technical support to internal CXO resources for the benefit of Retail Wireless ... + 2 - 4 years of experience handling advanced technical support that includes identifying and resolving...and problem-solving skills + Proficient with SQL queries (Snowflake preferred ), API tools like Postman, and familiar with provisioning… more
- IT Concepts (Mclean, VA)
- …commitment to an excellent user experience. Responsibilities: Tier 3 Escalation & Advanced Technical Support : + Serve as the highest internal escalation point ... advanced technical expertise, and serve as a leadership resource for the support team. The ideal candidate possesses deep technical experience across cloud… more
- Red River (Chantilly, VA)
- …in security, networking, analytics, collaboration, mobility and cloud solutions. Our operations, support , sales and technical teams all work together to create ... around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global...time zones. As the first point of contact for technical issues, you'll handle inbound calls and assigned tickets… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …systems + Support system configurations in compliance with DoD Security Technical Implementation Guides (STIGs) + Create and update automation scripts to enhance ... Bash) + Participate in change management and configuration processes + Document technical procedures, configurations, and support efforts + Collaborate with… more