- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a team ... Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety of hardware, software… more
- CymSTAR LLC (Des Moines, IA)
- …software and hardware issues * Attend scheduled academics, meetings, and other training * Support other OTI activities defined by the Government * Duty Day to ... support published event schedule (includes 30 minutes unpaid lunch...Top-Secret security clearance. Competency The requirements listed below are representative of the knowledge, skill, and/or ability required for… more
- ASM Research, An Accenture Federal Services Company (Des Moines, IA)
- …various applications, programming languages and platforms. + Supports development of technical security safeguards to protect information systems from intentional or ... related tools/conduct tool analysis, and provide recommendations + Apply technical knowledge to analyze/develop, create, and implement process improvements, trouble… more
- RTX Corporation (Cedar Rapids, IA)
- …collaboration, fostering a cohesive, solution-focused environment across multiple disciplines + **Provide Technical Support to SBCDS Team:** Play a key role in ... providing direct support to the SBCDS team, answering technical ...The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors… more
- Intra-Cellular Therapies, Inc (Cedar Rapids, IA)
- …respect in all we do, create and deliver. The Neuroscience Sales Representative has overall responsibility for meeting or exceeding sales expectations within their ... and reduce the burden on patients and caregivers. The Neuroscience Sales Representative will develop superior product and disease state knowledge that allows them… more
- Mass Markets (IA)
- …Preferred (Not Required) + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or administrative support ... of customers each week across the country to resolve support issues, sell new products and services, and ensure...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (IA)
- …experience. While prior contact center experience isn't required, experience in customer service, technical support , inside sales, or back-office support in ... THIS ROLE ACTUALLY DO? This position supports customer service, technical support , and customer sales interactions. This...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (IA)
- …as a trusted partner in the industry. This position supports customer service, technical support , and customer sales interactions. It requires you to interact ... + One (1) year of experience in customer service, technical support , inside sales, back-office, chat, or...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (IA)
- …skills Preferred (Not Required) + 1+ year of experience incustomer service, technical support , inside sales, back-office, chat, or administrative roles + ... our growing team! In this role, you'll provideinbound customer support , help desk assistance, technical troubleshooting, and...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- TekSynap (IA)
- …help desk tickets accurately and efficiently. + Collaborate with other Tier I and Tier II support staff to ensure proper hand-off and escalation of tickets for ... and patterns. + Assign and transfer calls/tickets to Tier II technicians as needed. + Conduct daily Quality Assurance...**Tier I Help Desk Technician** to provide high quality technical support to our end users. The… more