• Mid-Level Help Desk Agent

    ASM Research, An Accenture Federal Services Company (Alexandria, VA)
    …management support . + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. + Route ... follows up on all incidents. Combines acquired and demonstrated technical qualities with exceptional customer service in daily responsibilities....tickets to the appropriate sustainment teams for Tier 2 / 3 support + Perform… more
    ASM Research, An Accenture Federal Services Company (07/15/25)
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  • Service Desk Agent II

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... Carry out process workflows while upholding government policies and procedures. Provide technical assistance over the phone for a wide variety of hardware, software… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Middleware Team Lead

    TekSynap (Radford, VA)
    …of middleware software supporting customer applications. + Architect and engineer mid- tier infrastructure for a mixed environment that includes Linux, UNIX, and ... Apache, Tomcat, WebLogic, and WebSphere. + Manage operating system configurations and mid- tier components to ensure high availability and performance. + Schedule and… more
    TekSynap (07/26/25)
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  • Corporate Enterprise Network Engineer - Senior

    TekSynap (Fort Belvoir, VA)
    …of a separate Pulse Secure Remote Access VPN architecture be able to provide tier II/III troubleshooting support + Support the design and implementation ... user representatives to ensure accurate solutions and user satisfaction on technical matters + Plan, perform, and document laboratory assessments of hardware… more
    TekSynap (09/05/25)
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  • Mission IT Operator

    CACI International (Springfield, VA)
    …prioritize incidents. - Support in times of high call volume, first-level technical support in a 24x7 world-class service center, responding to inbound ... supporting a 24x7 government mission. You will provide direct support for detecting, isolating, and resolving ground segment problems;...for common incidents; escalate complex or critical issues to Tier 2 or appropriate technical teams. More… more
    CACI International (07/31/25)
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  • SAFe Solutions Architect

    ASM Research, An Accenture Federal Services Company (Richmond, VA)
    …integration using DoD Architecture framework (DODAF). + Coordinate with partners and technical support teams to develop the interface control documents and ... with this position helping to determine, develop, and improve technical solutions in support of VA's business...pass a background check to obtain a Public Trust ( Tier 2) Position + Must be a US citizen… more
    ASM Research, An Accenture Federal Services Company (09/01/25)
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  • Data Center Operations Technician III - Day Shift…

    CoreSite (Reston, VA)
    …We are currently hiring for the Day Shift: 6:00 am - 2:00 pm, Sunday-Thursday A Tier III technician will be responsible for day to day operations of the data center ... cross connect installations, cabling infrastructure management, advanced remote hands support , and customer cage and cabinet build outs. Responsibilities will… more
    CoreSite (10/02/25)
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  • Telecommunications Field Engineer

    CACI International (Herndon, VA)
    …+ Knowledge of TCIP/IP routing and use of secure scripts. + Experience providing Tier 3 Support to technical systems. + Experience configuring, installing ... clearance. **Responsibilities:** + Field Engineers must maintain a strong awareness of technical equipment; be able to apply the Sponsor's project management model… more
    CACI International (08/21/25)
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  • Cyber Threat Intelligence Lead

    TekSynap (Ashburn, VA)
    **Responsibilities & Qualifications** **ACTIVITIES & RESPONSIBILITIES** Support includes monitoring activities, developing cyber threat analysis, identifying ... or remediation actions. Assist with conducting link analysis of technical data using software tools to identify trends in...cyber threat intelligence. + Experience in developing scripts to support cyber threat detection that outputs results in a… more
    TekSynap (09/02/25)
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  • NMCC Information Systems Security Engineer

    TekSynap (Arlington, VA)
    …planning, assessment, risk analysis, and risk management. + Security Tool Troubleshooting & Support : + Provide Tier 3 troubleshooting support for ... tool administration. + Vulnerability Management & System Hardening: + Conduct technical security assessments of computing environments to identify points of… more
    TekSynap (09/16/25)
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