- The Strong (Rochester, NY)
- …on-call rotation and contributes to organizational planning as needed. Additional Responsibilities Support Specialists collaborate with team members and staff ... Essential Duties: The duties below are representative of key responsibilities for this role. Reasonable accommodation may be made...diploma or equivalent. + At least 1 year of technical support experience, preferably in a business… more
- Marex (New York, NY)
- …Purpose of Role: The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade ... for taking ownership of issues and providing procedural and technical support to various teams and internal/external...works with a corresponding Business Technology and Development team. Responsibilities : + Provide support for all trading… more
- Ricoh Americas Corporation (White Plains, NY)
- …individuals who thrive on problem-solving, autonomy, and building trusted relationships. Key Responsibilities Device Support & Technical Service Monitor ... minimize dispatches Escalate complex issues to Level 2 or technical support as needed Setup, Training &...and testing equipment Occasional shift work, overtime, and on-call responsibilities Periodic stress due to service volume and customer… more
- Ricoh Americas Corporation (Westbury, NY)
- **Field Representative II, Field Services Support ** _This is a Union-represented position that is governed under a collective bargaining agreement. Employment is ... systems at customer locations usually within a specific geographic area. A Technology Service Support Rep is capable of handling a full workload in a standalone and… more
- Barnes & Noble (Westbury, NY)
- …equipment or phone system. You will troubleshoot, efficiently diagnose, and resolve technical issues for the stores. The Support Technician provides first-level ... of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects...office to be shipped to the stores. * Other projects/ responsibilities as assigned. Knowledge&Experience: * PC hardware and troubleshooting… more
- Huntington Ingalls Industries (Syracuse, NY)
- …Handle software vendor selection, renewals, and license procurement. * Provide technical support , troubleshooting, and maintenance for shipbuilding CAD ... and performance tuning, this is the role for you. Responsibilities : I want to and can do that! *...and contribute to the IT Roadmap. * Provide onsite technical support for end-users, including the deployment… more
- MVP Health Care (Rochester, NY)
- …in every interaction **Your key responsibilities :** + Provide deskside support to office staff, resolving technical issues and troubleshooting problems ... + 3 years customer service experience + Proven experience in providing technical support and problem solving/troubleshooting skills in an office environment.… more
- Custom Computer Specialists (Hauppauge, NY)
- …questions, requests, or troubleshooting problems relating to Infinite Campus software. + Provide technical support via the telephone and support portal. + ... Long Island Business News. We continue to successfully provide network integration, technical personnel, support services, products solutions, and consulting, to… more
- Wolters Kluwer (Babylon, NY)
- … technical and business domains in high-stakes scenarios. **Key Responsibilities :** + **M&A Technology Evaluation** + Lead architectural assessments of potential ... evaluation and due diligence phases. + Analyze system architectures, technical stacks, infrastructure, security posture, scalability, and operational maturity. +… more
- TEKsystems (New York, NY)
- …a customer oriented support role centered on providing basic to advanced technical support towards end user desktop, laptop, mobile device, application and ... to diagnose and resolve issues are important criteria to perform in this position. Responsibilities User Support * Provide onsite and remote assistance for … more