- Barnes & Noble (Westbury, NY)
- …equipment or phone system. You will troubleshoot, efficiently diagnose, and resolve technical issues for the stores. The Support Technician provides first-level ... of incoming calls to Help Desk Management. * Provide technical or logistical support to any projects...office to be shipped to the stores. * Other projects/ responsibilities as assigned. Knowledge&Experience: * PC hardware and troubleshooting… more
- University of Rochester (Pittsford, NY)
- …the work of lower level technicians. **ESSENTIAL FUNCTIONS** + Provides high-end level technical support related to complex maintenance and/or urgent IT problems ... needs in support of all functions. Provides remote and hands-on support . Assesses, interprets and analyzes customer technical problems received via Service… more
- IQVIA (New York, NY)
- …processes are functioning as intended and owning issue resolution. **Role:** The Product Support Specialist is a highly technical individual who possesses deep ... creating an environment where we all thrive doing what we love. The Product Support team serves as the critical bridge between Platform Success and Product, ensuring… more
- Huntington Ingalls Industries (Syracuse, NY)
- …Handle software vendor selection, renewals, and license procurement. * Provide technical support , troubleshooting, and maintenance for shipbuilding CAD ... and performance tuning, this is the role for you. Responsibilities : I want to and can do that! *...and contribute to the IT Roadmap. * Provide onsite technical support for end-users, including the deployment… more
- Ricoh Americas Corporation (Syracuse, NY)
- …Achieves expected productivity levels Technical Leadership Provides 2nd level technical support to other technicians Conducts OJT and technical ... responsibilities . **Note:** Requires one (1) Industry Certification. **Job Duties and Responsibilities ** Technical Service Services and repairs a core set of… more
- Citigroup (New York, NY)
- …with business support teams and application development groups. + Provide technical support coverage to all the GSP application, actively monitoring the ... the "GSP" banner with a focus on the ITIL support procedures and protocols. Your responsibilities will...the GSP Technology. We are the first line of technical defense as we work closely with partners in… more
- Merck (Albany, NY)
- …pharmaceuticals and animal monitoring) specific to the US beef cattle business. Responsibilities include providing technical support for Ruminant products ... centric business model. This position is responsible for providing technical support to Sales and Marketing for...Responsibilities Include:** + Deliver a high level of technical expertise, service and support to Animal… more
- TEKsystems (Keuka Park, NY)
- …the technical equipment. Essential Responsibilities : + Provide level two technical support and diagnosis of operating systems and applications to users ... A/V needs. + Regularly engages in learning new methods of providing technical support . + Continually maintains skills and knowledge relative to the position and… more
- Marex (New York, NY)
- …Purpose of Role: The Application Support team is responsible for providing technical support for all front office and post-trade applications including trade ... for taking ownership of issues and providing procedural and technical support to various teams and internal/external...team, the service desk and the wider IT group. Responsibilities : + Provide support for all trading… more
- MongoDB (New York, NY)
- …Our ideal candidate will have: + 4+ years of experience in an end-user IT support role, including direct technical support for Executives and VIPs + ... integrations to streamline and automate recurring workflows + Provide high-touch, white-glove technical support to executives and other VIP stakeholders + Act… more