- MongoDB (New York, NY)
- …Our ideal candidate will have: + 4+ years of experience in an end-user IT support role, including direct technical support for Executives and VIPs + ... integrations to streamline and automate recurring workflows + Provide high-touch, white-glove technical support to executives and other VIP stakeholders + Act… more
- Wolters Kluwer (New York, NY)
- …for deeper technical involvement and greater influence within your team. Responsibilities : * Create and refine advanced technical sales documentation and ... focus on technical accuracy. * Develop advanced technical content for customer presentations. * Support ...advanced technical content for customer presentations. * Support ongoing technical training and mentorship within… more
- MVP Health Care (Rochester, NY)
- …in every interaction **Your key responsibilities :** + Provide deskside support to office staff, resolving technical issues and troubleshooting problems ... + 3 years customer service experience + Proven experience in providing technical support and problem solving/troubleshooting skills in an office environment.… more
- Shake Shack (New York, NY)
- …growing business. Job Responsibilities and Duties + Assume leadership of technical support efforts for Workday US Payroll, specializing in resolving ... of our Workday Payroll System. The role is responsible for leading technical payroll support within Workday, driving configuration and enhancement initiatives,… more
- Citigroup (New York, NY)
- …applications. The primary responsibility of the successful candidate will be to provide technical support and production management functions in line with the ... stakeholder +Demonstrated analytical skills **Nice to have:** + **KDB** experience ** Responsibilities :** + Own and provide L2 support for mission-critical… more
- Verint Systems, Inc. (Albany, NY)
- …**Principal Duties and Essential Responsibilities :** + Assist customers with assigned technical support issues that are reported via telephone, web, and ... for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical ...Product Support Specialist role analyzes and evaluates technical problems and/or functionality questions within the software based… more
- Hobart and William Smith Colleges (Geneva, NY)
- POSITION SUMMARY The role of a Technical Support Specialist 1 within our organization is to serve as the first point of contact for customers seeking ... faculty, staff, and other constituents of the Colleges. Essential Responsibilities : . Serving as the first point of contact...is $17.95 - $23.08 per hour. . 1-3 years technical support experience, or the equivalent combination… more
- IIMAK (Amherst, NY)
- …standards and practices. + Experience with IT asset management and documentation. Responsibilities : + Provide first-line technical support to end-users ... in Amherst, NY. This position is responsible for providing timely and effective technical support to end-users, resolving hardware, software, and network issues… more
- Evolent (Albany, NY)
- …for the culture. **What You'll Be Doing:** Evolent is seeking a dedicated Application Support Analyst to join our team. In this role, you will be responsible for ... troubleshooting production support issues reported by our clients. You will collaborate...clients. You will collaborate closely with other Application Analysts, Technical Analysts, Development teams, and the Account Management team… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …and requests to resolution. The Full Time Service Desk Analyst provides customer support , service and technical support through analysis and problem ... service delivery demands. + Provide 100% phone and remote technical support , or chat or through the...be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this… more