- University of Rochester (Brighton, NY)
- … and other IT support areas in the University. + Resolves high-level technical problems for customers across IT areas that are received via Service Desk intake ... Acts as a System Administrator for various tools and systems. + Provides technical response and support for service interruptions and maintenance activities.… more
- KeyBank (Amherst, NY)
- …maintain IT asset integrity, and contribute to continuous improvement initiatives. **Core Responsibilities ** + Provide hands-on technical support for Windows ... The Desktop Support Analyst is responsible for delivering high-quality technical support for KeyBank's computer platforms across corporate, campus, and… more
- Audacy (New York, NY)
- …stakeholders, and customers. **Qualifications** **More About You:** **Required:** + 8+ years Technical Support , NOC, or ITSM experience. + 5+ years experience ... **Overview** **Job Title:** Director, Enterprise Support Services **Department:** Technical **Reporting To:**...a keen eye on identifying work ideal for automation.** ** Responsibilities ** **What You'll Do:** + Own the relationship with… more
- Cayuse Holdings (Albany, NY)
- …Senior Computer User Support Specialist is responsible for delivering 24/7/365 IT technical support to approved seat service USACE end users at 1650 ... protocols. + Serve as the primary point of contact for providing high-level technical support to VIP users, delivering proactive and efficient service. +… more
- NTT America, Inc. (Albany, NY)
- …software installation. + Serves as company liaison with customer on administrative and technical matters. + Provide technical support and incident management ... for a strategic customer. These services include: Windows, IMAC, Break Fix, Desk Side Support , etc. This role combines strong technical skills with an emphasis… more
- Howmet Aerospace (Kingston, NY)
- …Fastening Systems is looking for an experienced fully on site Deskside Support Technician to provide technical assistance, troubleshooting, and maintenance for ... exceptional customer service and communicate clearly with both technical and non- technical users. + Occasional after-hours support may be required during… more
- Public Consulting Group (Albany, NY)
- …meaningful, statewide impact. In this role, you will train, coach, and provide technical assistance to Family Peer Support Specialists and supervisors across ... Support (FPS-LC), you will be responsible for training, coaching and providing technical assistance to assist family peer support specialists and their… more
- HTC Global Services Inc (Brooklyn, NY)
- …(Hospital IT Support ) L2 Position Summary: We are seeking a Field Support Desktop Engineer with technical expertise and a solid background in healthcare ... to support critical systems that impact patient care. Key Responsibilities + Perform advanced installation, configuration, repair, and maintenance of desktops,… more
- Steuben Foods Inc (Elma, NY)
- …maintain data integrity and follow best practices for database usage Helpdesk & IT Support + Provide first-level technical support for employees, including: ... This role is a hybrid position that combines application development, database support , and occasional helpdesk responsibilities . The ideal candidate will have… more
- Ricoh Americas Corporation (Bronx, NY)
- …productivity expectations ** Technical Expertise & Leadership** Provides 2nd-level technical support to technicians Conducts on-the-job training (OJT) and ... Lead or Coordinator capacity. **Industry certification required (1).** **Job Duties and Responsibilities ** ** Technical Services** Specializes in repair of a core… more